Service Manager - 5Church Midtown

About the Job

Restaurant Manager (FT) - K5 Hospitality:

K5 Hospitality is seeking talented Front of House Managers to join our award-winning restaurant group. As a Front of House Manager, you will be responsible for overseeing the day-to-day operations of one of our popular dining destinations in Atlanta, GA. You will lead and manage a team of servers, bartenders, and hostesses to ensure that our guests receive excellent service, food, and atmosphere. If you have previous experience in a similar role, a passion for the restaurant industry, and a desire to be part of a dynamic and growing organization, we want to hear from you.

Responsibilities:

• Coordinate daily Front of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant's good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Education, Experience, and Licensing Requirements:

• 3+ years of a restaurant manager or related leadership experience.
• Current food handler's card and other certification as required by federal/state/local law.
• Familiar with point-of-sale computers and software.
• Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email.

What We Offer:

• Competitive base salary + Performance-based Bonus structure.
• Comprehensive health and wellness benefits, including Medical, Dental, and Vision coverage.
• Opportunities for professional growth and advancement within the company.
• Paid Time Off : 2 weeks' vacation, 5 sick days, and 5 paid holidays annually.
• Potential for sweat equity/partnership within the company.
• Dining allowance to enjoy experiences at any of our three restaurant locations.

Job Type:

• Full-time.

Compensation Details: Compensation: Salary (Based on Experience).

About the Company

K5 Hospitality is an award-winning restaurant group based in Atlanta, GA, founded by experienced restaurateur Ayman Kamel. The group is dedicated to providing excellent food and impeccable service to its guests. With four successful concepts - 5Church Midtown, 5Church Buckhead, Virtue Rooftop, and AltaToro - we offer a range of dining options for every taste and occasion. Our concepts combine chef-driven menus, craft cocktails, and incredible local custom artwork to create unique spaces with their own vibe. We also put a strong focus on farm-to-table dining, working with predominantly local farmers and vendors. Whether you're in the mood for a casual bite to eat or a fine dining experience, K5 Hospitality has something to offer. We are always on the lookout for talented individuals to join our team. If you are passionate about the restaurant industry and have a desire to be part of a dynamic and growing organization, we would love to hear from you.