Technical Supervisor

Job Description Job Description Position Overview VSSI Staffing is seeking an experienced Technical Supervisor to lead a team of repair technicians in a fast-paced AI Server Repair Department . This leadership role is ideal for candidates with a strong technical or electronics manufacturing background who can drive productivity, maintain quality standards, and support continuous process improvement. The Technical Supervisor is responsible for overseeing daily repair operations, monitoring KPIs and customer service levels (SLAs), coaching technicians, and ensuring repairs are completed efficiently while maintaining exceptional quality and customer satisfaction. Pay: $60k -$65k Available Schedules Thursday–Sunday Saturday–Tuesday

1. st Shift: 6:00 AM – 4:30 PM
2. nd Shift: 3:00 PM – 2:00 AM

Key Responsibilities Supervise and lead a team of electronics/AI server repair technicians Monitor daily KPIs, repair turnaround times, and customer SLA performance Coach, train, and develop technicians to improve quality and productivity Drive continuous process improvement and maintain operational excellence Coordinate with customers and internal departments to resolve technical issues Support hiring, scheduling, performance evaluations, and employee development Ensure compliance with safety, ISO standards, and company procedures Manage inventory accuracy and workflow within the repair department Qualifications Required 2–3 years of supervisory experience in electronics, server repair, manufacturing, or technical repair environments Technical or electronics troubleshooting experience Strong customer-facing and communication skills Experience leading teams in a production or repair environment Proficient with Microsoft Office (Excel, Outlook, Word) Strong leadership, organizational, and problem-solving skills Preferred Experience with AI server, computer, or electronics repair ISO documentation or SOP experience Lean Manufacturing / 5S experience Spanish bilingual is a plus Why Join Us? Competitive pay based on experience Stable full-time opportunity Multiple schedule options Leadership role with growth potential Work with cutting-edge AI server and electronics technology Team-oriented, innovative work environment #J-18808-Ljbffr VSSI Staffing Services