Clinical Operations Specialist

Job Description

Job Description

Death is our only foe.

Immortals was founded by Bryan Johnson and Kate Tolo to build a new standard for human health and longevity.

We’re building Autonomous Health: a system that uses measurement, scientific evidence, and personalization to help people understand their bodies and make better decisions about their health. What began with Bryan becoming the most measured person in history is becoming a platform for everyone.

Immortals brings together biomarkers, longevity medicine, nutrition, prescriptions, wearables, and personalized protocols in one place, turning health data into clear, actionable decisions.

We’re a small, ambitious team building what we believe will become the new operating system for human health. We move quickly, think from first principles, care deeply about the quality of our work, and hold ourselves to an unusually high standard.

Our mission is simple: help billions of people live healthier lives for longer, and ultimately, Don’t Die.

We're looking for a truly exceptional Clinical Operations Specialist to be the operational engine behind our in-person and in-home care in Los Angeles. This is the person who makes flawless care delivery look effortless: the equipment is set up and calibrated before the clinician arrives, the day's schedule is sequenced and de-conflicted, supplies are stocked and accounted for, and nothing — ever — falls through the cracks.

This is a hands-on, in-the-field role for someone with a clinical background (ideally a Registered Nurse) who is equal parts detail-obsessed operator and high-agency problem-solver. You will be trusted with significant autonomy. In exchange, we expect ownership: you see what needs to happen and you make it happen, often before anyone asks.

If you are the kind of person who is early, who triple-checks, who is energized rather than stressed by a full day across the city, and who takes personal pride in operational excellence, read on.

Requirements

Position Responsibilities:

Clinical setup & equipment:

• Transport, set up, calibrate, and break down medical and diagnostic equipment for in-home and on-site visits.
• Ensure every device is functional, charged, cleaned, and visit-ready before the clinician arrives, never the other way around.
• Troubleshoot equipment issues on the spot and own the resolution.

Scheduling & logistics:

• Build and manage daily and weekly schedules across multiple members, clinicians, and locations throughout LA.
• Sequence visits intelligently around geography, traffic, and clinical priority; proactively resolve conflicts and last-minute changes.
• Coordinate timing, access, and logistics so each visit runs precisely on schedule.

Inventory & asset tracking:

• Maintain meticulous tracking of equipment, supplies, samples, and consumables what we have, where it is, and what needs replenishing.
• Own par levels and reordering; never let a visit be compromised by a missing item.
• Manage chain-of-custody for specimens and sensitive materials with total accuracy.

Coordination & care support:

• Serve as a reliable, polished point of contact between members, clinicians, and the broader team.
• Prepare and organize materials, documentation, and follow-ups with precision.
• Anticipate the needs of the clinical team and the member experience, and stay a step ahead of both.

Basic Qualifications:

• Clinical background in the medical world Registered Nurse (RN) preferred not required. Other strong clinical/medical operations backgrounds (paramedic/EMT, MA, surgical tech, clinical coordinator) considered for a truly exceptional candidate.
• Relentlessly detail-oriented. You catch the small things because you know the small things are everything in clinical care.
• High agency and proactive. You operate like an owner: you anticipate, you initiate, you close loops without being chased.
• Early, reliable, and unflappable. You'd rather be 15 minutes early than 1 minute late, and you stay calm and organized when the day gets chaotic.
• Excellent organizational and communication skills, with a professional, discreet, member-first presence appropriate to a concierge environment.
• Comfortable driving across Los Angeles — valid CA driver's license, clean driving record, and a reliable personal vehicle.
• Flexible availability, including some evenings and weekends as member care requires.
• Physically able to lift, carry, and set up equipment and to be on the move throughout the day.

Preferred Skills:

• Experience in concierge, longevity, precision/preventive medicine, or home-based clinical care.
• Familiarity with diagnostic equipment, point-of-care testing, or imaging logistics.
• Comfort with modern scheduling, EHR, and inventory/asset-tracking software.

Benefits

$90-110k + equity + benefits