Case Manager

Case Manager

The position provides potential and existing clients with a thorough assessment of their current situation (demographics, mental and physical health, nutrition status, health conditions, caregiver status, social resources, and environment). The case manager develops, along with the client and/or caregiver, a comprehensive care plan that links the specific needs of the client to the appropriate resources (both formal and informal), with the agency itself and throughout the Duval County community. The needs of the client are monitored as required by the State Department of Elder Affairs. Care plans are modified as needed to meet the changing needs of the client.

This position will report to our Duval Office and assigned caseloads will be predominately in Duval and Clay Counties.

Qualifications/Requirements:

• Bachelor's degree from an accredited college or university in social work, sociology, psychology, or other related fields.
• Must have a valid Florida driver's license.
• Must use personal vehicle to drive to clients' homes.
• Must have excellent communication, organization and computer skills.
• Previous experience in social work training and/or gerontology a plus.
• Knowledge of Medicare and Medicaid programs a plus.
• Requires a valid Florida driver's license, auto insurance and use of personal vehicle.
• Must submit to Level 2 background screening.
• Must submit to drug testing and National Sex Offender Public Registry screening.

Essential Functions:

• Assesses client need for services through home visits using the DOEA 701B.
• Develops a care plan (DOEA Form 203A) to meet the service needs identified in the DOEA 701B.
• Arranges and develops a formal agreement for the provision of those services through a Service Purchase Order (SPO).
• Serves as the coordinator for all delivered services to clients and regularly communicates and monitors service delivery to assess the clients progress on outcome goals and need for change.
• Arranges support services for caregivers when appropriate and counsels with them regarding the stresses of being a caregiver.
• Documents case history in the client case file. Works with the case aide to keep the files up-to-date.
• Reassess the client through phone calls and (at minimum) semi-annual home visits, according to established assessment procedures and makes changes to the care plan, with client consent, as needed.
• Terminates clients when service needs are achieved, services are no longer appropriate, or client requests termination.
• Completes weekly billing in the ServTracker System of all time spent assisting the client.

Other Duties and Responsibilities:

• Assists applicants, in need of assistance with applications for other community resources.
• Attends meetings and trainings as required.
• Other duties as assigned by Supervisor.

Working Conditions/Physical Requirements:

• Business hours are Monday through Friday, 8:30 a.m.- 5:00 p.m.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Must be able to remain in a stationary position 50% of the time.
• Requires sitting at a computer for up to 8 hours.
• The person in this position frequently communicates with clients who have inquiries or questions. Must be able to exchange accurate information in these situations.
• Frequently works in outdoor weather conditions. Frequently in client home settings.

Anyone with these skills that are interested in a challenging and highly rewarding work experience where every day provides an opportunity for growth is encouraged to submit a resume.

AGING TRUE IS AN AFFIRMATIVE ACTION EMPLOYER

AGING TRUE IS AN EQUAL OPPORTUNITY EMPLOYER

AGING TRUE IS A DRUG-FREE WORKPLACE

Job Type: Full-time

Pay: $19.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• Bachelors Degree

License/Certification:

• Driver's License

Work Location: In person

Monday through Friday, 8:30 a.m.- 5:00 p.m.