Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time Hybrid – US Replies within 24 hours Benefits Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development About Our Agency Ryan has been with State Farm since 1997 and opened his agency in 2007. With offices serving both New Jersey and Pennsylvania, our 8‑person team focuses on building relationships, empowering our community, and creating real growth opportunities for our staff. We offer incentives and promotions throughout the year, commissions for referrals, and a performance‑based raise after just three months. Whether you come from a sales background or a different field—like customer service or delivery driving—what matters most to us is your motivation, work ethic, and desire to help people. Our office culture is professional, supportive, and down‑to‑earth. We’re deeply involved in the local community and take pride in offering a workplace where team members feel valued, challenged, and excited to grow. Role Description As a Customer Relations Representative – State Farm Agent Team Member with Ryan Salonia – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of the community members you support while enhancing your career. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Bilingual Spanish preferred. Compensation $50,000.00 - $75,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Flexible work from home options available. #J-18808-Ljbffr