Customer Support Assistant

LHH is partnering with a client in Falls Church, VA looking to bring on a motivated and service-oriented Customer Support Assistant to join a dynamic Customer Success team. This is an ongoing temporary assignment that will begin asap. In this role, you won’t just answer questions—you’ll be a key point of contact for clients, helping ensure they receive timely solutions, clear communication, and a consistently high-quality experience. You’ll work closely with Customer Success Managers and internal teams to support a portfolio of valued customers. Onsite 5 days a week in Falls Church, VA Pay: $21- $24/hour Ongoing temporary opportunity with strong potential for long-term fit Screening: Background check, drug screening, employment verification, and education verification required upon offer What You’ll Do Serve as a daily point of contact for assigned customers Respond to inquiries, troubleshoot issues, and resolve customer concerns efficiently What We’re Looking For High school diploma or equivalent Strong computer skills and ability to quickly learn CRM and software systems Passion for delivering excellent customer service and solving problems Strong communication skills (written, verbal, and phone presence) Critical thinking and willingness to learn new processes Professional, reliable, and team-oriented mindset Prior exposure to commercial real estate or property management is a plus medical dental vision life insurance short-term disability additional voluntary benefits EAP program commuter benefits 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers #J-18808-Ljbffr