Patient Experience Coordinator
$21 - $31 per hourPinnacle Fertility Inc.
Job Description
Job Description
About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at
About the Role
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility - Washington in Spokane, WA. This is a full-time, onsite position , working Monday through Friday with availability from 7:00 AM - 4:00 PM and up to 2 holidays per year and 1-2 weekend shifts per month.
Key Responsibilities
- Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
- Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
- Maintain accurate patient records, process billing information, and collect copays.
- Ensure the reception area is clean, organized, and welcoming for all visitors.
- Willingness and ability to travel between clinic locations.
- Assist with additional projects and administrative duties as assigned.
Position Requirements
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of experience in a medical office, customer service, or front desk role.
- Skills:
- Strong communication, organizational, and multitasking skills.
- Proficiency with electronic medical records (EMR) and basic computer skills.
Compensation & Benefits
- Hourly Rate: $21.00 - $31.00 per hour (final offers based on experience, skills, and qualifications).
- Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Patient Experience Coordinator in Spokane, WA vacancy
- ...Specialists (NWOS) is seeking a Practice Coordinator for our Valley Office to provide... ...efficient clinic operations and excellent patient care by coordinating and scheduling appointments... ...delivering outstanding service throughout the patient care experience. #J-18808-Ljbffr...SuggestedWork at office
Northwest Freight And Parcel
Spokane, WA2 days ago $19.51 - $28.08 per hour
...Patient Experience Representative II At MultiCare, you're more than just a job title you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and...SuggestedDaily paidContract workWork experience placementShift workMultiCare
Spokane, WA4 days ago$25 - $30 per hour
...Dental Patient Coordinator Preferred Search Group is partnering with a top-rated dental practice in north Spokane to find a Dental Patient Coordinator. The ideal candidate will have previous experience working in a dental office with excellent communication skills....SuggestedWork at officePreferred Search Group
Spokane, WA4 days ago$22 - $24 per hour
...unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator... ...a pivotal role in ensuring a seamless experience for patients, staff, and referral... ...front desk. Appointment Scheduling: Coordinate follow-up appointments, including cast and...SuggestedWork at officeLocal areaHanger
Spokane, WA1 day ago- ...Orthopaedic Specialists is seeking a Practice Coordinator to support physicians and physician... ...authorizations. The role emphasizes patient service and accurate administrative workflows... ..., in Spokane, WA. Prior medical office experience is preferred but not required; a high...SuggestedWork at officeDay shiftWeekday work
Northwest Freight And Parcel
Spokane, WA1 day ago - ...Patient Care Coordinator A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics... ...Required Qualification: ~ Customer service related experience. Preferred Qualifications: 6 months office...Minimum wageWork at officeLocal areaShift work
Providence Health & Service
Spokane, WA3 days ago $23 - $25 per hour
...Patient Care Coordinator At Bright Now! Dental supported by Smile Brands, we believe exceptional patient care starts the moment a patient... ...Care Coordinator who is passionate about creating positive experiences and helping patients feel comfortable, informed, and supported...Work at officeLocal areaMonday to FridayFlexible hoursSmile Brands
Spokane, WA4 days ago$19.5 - $21 per hour
...energetic and motivated individual to fill our available Patient Care Coordinator position. What is a Patient Care Coordinator? A Patient... ...and staff meetings Prior healthcare and billing experience are strongly preferred. Please do not contact the clinic...Full timeElite Physical Therapy Mississippi
Spokane, WA4 days ago$18.24 - $26.24 per hour
...part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and... ...skills, including those without previous healthcare experience. Our leadership and training team is focused on your success in...Contract workWork at officeLocal areaMonday to FridayShift workMultiCare
Spokane, WA5 days ago- ...Handbook 1907.01. Minimum Qualifications • Active coding credential required (RHIA, RHIT, CCS, CPC, or equivalent). • Prior experience with VA or federal healthcare coding strongly preferred. • Demonstrated knowledge of VA-specific coding requirements. •...For contractorsWork at officeLocal areaImmediate start
Aptive Resources
Spokane, WA3 days ago - ...Description: Hi5 Ortho is looking for a dedicated and skilled Patient Coordinator to join our dynamic team. Known for our commitment to... ...and administrative staff Focus on positive patient experiences and high-quality orthodontic care Modern technology and...
- ...Health Unit Coordinator - MedSurg Shift Details: Part time, Day shift, 30 hours a week... ...serving as the receptionist / concierge for patients and visitors, answering incoming phone... ...office, and/or Health Unit Coordinator experience. Why Join Providence? Our...Part timeWork at officeLocal areaShift workDay shift
Providence Health & Service
Spokane, WA2 days ago $16 - $30 per hour
...skills, and a distraction-free workspace. The position offers flexible hours and a pay range of $16 to $30 per hour, depending on experience. This role is suitable for individuals across various backgrounds, including administrative, customer service, and telemarketing....Hourly payRemote workWork from homeFlexible hoursJobconversion, LLC
Spokane, WA3 days ago- ...Patient Services Representative The NATIVE Project is seeking a compassionate and detail... ...responsive, and patient-centered experience within our clinic. About the Role... ...calls to appropriate staff members. Coordinate appointment scheduling and arrange translators...Work at officeLocal area
Native Project
Spokane, WA4 days ago $5,000 per month
...Patient Services Representative, Logan Family Clinic This recruitment is approved... ...Essential Job Functions: 35% Medical Office Coordination, 30% Medical Records Management, 30%... ...range is based on the candidate's current experience, education, skills, and abilities...Permanent employmentFull timeWork at officeFlexible hoursAfternoon shiftWashington State University
Spokane, WA4 days ago$5,000 per month
...Patient Services Representative, Logan Family Clinic This recruitment is approved... ...Essential Job Functions: 35% Medical Office Coordination, 30% Medical Records Management, 30%... ...range is based on the candidate's current experience, education, skills, and abilities...Permanent employmentFull timeWork at officeFlexible hoursAfternoon shiftWashington State University
Spokane, WA4 days ago$16 - $30 per hour
...minute, have a stable internet connection, and be proficient in basic English. The pay ranges from $16 to $30 per hour depending on experience. This role is ideal for go-getters who can work independently and stay focused on tasks. Applicants must be 16 years or older and...Hourly payRemote workWork from homeFlexible hoursJobconversion, LLC
Spokane, WA3 days ago$16 - $30 per hour
...at least 30 words per minute and the ability to work without distraction. This role offers flexible pay ranging from $16 to $30 per hour based on experience. Ideal for those with various backgrounds in clerical work, customer service, or similar fields. #J-18808-LjbffrHourly payRemote workWork from homeFlexible hoursJobconversion, LLC
Spokane, WA3 days ago$16 - $30 per hour
...home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience. You’ll meet these requirements to work from home remotely: Stable Internet connection Work can be done using the...Hourly payPart timeWork at officeRemote workWork from homeFlexible hoursJobconversion, LLC
Spokane, WA1 day ago$26 per hour
Patient Coordinator – Ageless Men's Health Location: Spokane Valley, WA Pay: $26 per hour Schedule: Full-time, Monday–Friday, standard... ...location. As the face of our clinic, you'll create exceptional experiences from the moment patients walk through the door to the time...Hourly payFull timeTemporary workWork at officeMonday to FridayShift workWeekend work$26.34 per hour
...Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors,... ...at work at their scheduled work time. Education and Experience High school diploma or GED required. Post-secondary coursework...Hourly payDaily paidPart timeWork at officeLocal areaFlexible hoursWillamette Dental
Spokane, WA1 day ago$16 - $30 per hour
...connection, accurate typing skills (minimum 30 wpm), and basic proficiency in English. Pay ranges from $16 to $30 per hour, depending on experience. This role is for dependable individuals who can maintain focus and avoid distractions while working at home. #J-18808-LjbffrHourly payRemote workWork from homeFlexible hoursJobconversion, LLC
Spokane, WA2 days ago- ...Job Description Dental Front Office Administrator / Dental Patient Coordinator Radiance Family Dental is a new dental office eager to... ...growth and advancement; for candidates with relevant dental experience and skills, there is opportunity to work into an Office Manager...Work at officeLocal areaImmediate start
$22.34 - $32.14 per hour
...on trust that cares for each other, our patients and our communities. Belonging here... ...corporate policies and procedures and coordinating special projects. Requirements: Minimum... ...administrative assistant or secretarial experience Previous administrative assistant experience...Contract workLocal areaShift workDay shift- ...abilities. Effective listening and analytical abilities, as well as the ability to summarize info as well as provide services. Experience with computer and have at the very least a typical working degree typing capacity. You need to be professional and positive...Full timePart timeRemote workWork from home
USASJB
Spokane, WA3 days ago $300 per month
...passionate about modernizing the health care experience by making it simpler, friendlier, and... ...on what matters most- caring for the patients in the communities we serve.... ...through performing clinical tasks and coordinating patient care within the MA-C license scope...Hourly payFull timeContract workTemporary workPart timeInterim roleWork at officeRelocation packageFlexible hoursShift workWeekend workMultiCare Health System, Inc.
Spokane, WA4 days ago$19 - $23 per hour
...Support Assistant (MSA) to provide front-line administrative and patient support within Department of Veterans Affairs (VA) clinics.... ...Requirements • Minimum of six months of customer service experience. • Proficiency with Microsoft Office products including Word...Minimum wagePermanent employmentFull timeWork at officeLocal areaInternational SOS Government Medical Services
Spokane, WA5 days ago- ...EA serves as a trusted partner, managing complex schedules, coordinating communications, and supporting board relations, and organizational... .... Qualifications: Required ~3–5+ years of experience supporting senior leadership (nonprofit experience preferred)...Work at officeAfternoon shiftEarly shift
Joya Child & Family Development
Spokane, WA4 days ago - ...partner to HR leadership. This role manages complex calendars, coordinates meetings and travel, prepares reports and presentations,... ...that foster connection, collaboration, and a positive employee experience. HR Administrative & Team Support Support the Talent Acquisition...Full timeH1bWork at officeLocal areaRemote work
Socket
Spokane, WA4 days ago - ...with open enrollment activity. Clerical Clerk Requirements: High school diploma or equivalent. Six months general office experience or training, technical, vocational, basic office careers. Ability to type 30 wpm, with 95% accuracy; ability to type 10 keys....Contract workWork at officeRemote workWeekend work
Workoo Technologies
Spokane, WA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience Coordinator. Be the first to apply!
Related searches
- patient care representative Spokane, WA
- patient experience coordinator Spokane, WA
- unit clerk Spokane, WA
- dental patient care coordinator Spokane, WA
- unit secretary Spokane, WA
- patient registration representative Spokane, WA
- nursing unit secretary Spokane, WA
- patient assistance representative Spokane, WA
- unit assistant Spokane, WA
- health unit coordinator Spokane, WA