Product Manager

Product Manager (Remote, US - EST)

North Product Management is dedicated to building industry-leading, innovative, user-first products within FinTech. Payanywhere empowers merchants to accept payments wherever they do business. Payments Hub provides a comprehensive portal for business management.

We are seeking a highly motivated Product Manager with payments industry knowledge to own the product lifecycle from discovery through delivery. In this role, you will champion the merchant and their end customers to deliver a stable, secure, and seamless payments experience. You will collaborate closely with cross-functional teams to translate complex data into actionable insights, define clear performance metrics, and build feature roadmaps that accelerate business growth.

Key Responsibilities

• Manage products through the full lifecycle - from initial inception, discovery, and roadmapping through delivery, deployment, and ongoing optimization.
• Champion the merchant and customer experience. Turn complex financial and payment data into actionable, compelling insights that help merchants scale their operations.
• Define, document, and review detailed product requirements with UX, engineering, marketing, legal, compliance, and sales stakeholders.
• Establish clear success metrics to accurately measure feature adoption, system reliability, and overall product performance.
• Facilitate beta testing programs to gather early user feedback and recommend key product and feature improvements prior to full market launch.
• Communicate development status, release timelines, and go-to-market strategies across internal teams & external partners.
• Develop and write comprehensive training content to ensure internal alignment and equip sales teams with in-depth product knowledge.
• Continuously collect, organize, and prioritize feature requests and feedback from merchants, sales partners, and internal organization leaders.
• Analyze payment industry trends, market movements, and competitive offerings to inform the product roadmap and establish true product differentiation.

Qualifications:

• 4+ years of product management experience, with at least 2 years of fintech / payment-specific product experience
• Experience managing products from initial inception, discovery, and roadmapping through delivery, deployment, and ongoing optimization.
• Ability to translate complex metrics into data-informed product improvements that increase user engagement and feature usage.
• Ability to objectively evaluate business operations, identify client-facing KPIs, define product differentiation, and position products effectively against competitors.
• Exceptional verbal and written communication skills across technical and non-technical teams, including engineering, legal, UX, and sales.
• Highly self-motivated problem solver capable of navigating ambiguity independently while collaborating effectively with tenured teams.
• BA/BS in a quantitative or technical field.

Salary Range: $100,000- $130,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Let's go North, together. Join our mission to build the largest suite of credit card processing and merchant services. It's one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won't find anywhere else.

Let's go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.