68059466 - GOVERNMENT OPERATIONS CONSULTANT III

Requisition No: 881826

Agency: Agency for Health Care Administration

Working Title: 68059466 - GOVERNMENT OPERATIONS CONSULTANT III

Pay Plan: Career Service

Position Number: 68059466

Salary: $1,945.56 - $2,529.23 Biweekly

Posting Closing Date: 08/24/2026

Total Compensation Estimator Tool

Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care.

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

Position Overview:

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire a Government Operations Consultant III who desires to work to enhance the delivery of health care services through the Florida Medicaid Program.

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team-based work environment.

This position is located in the Bureau of Medicaid Policy.

Medicaid Policy is responsible for the development, coordination, and implementation of Florida Medicaid program policies, including: all Medicaid federal authorities (e.g. the Florida State Plan, 1115 waivers and home and community based waivers), administrative rules, coverage policies, managed care plan contracts, bill analyses, drug utilization review boards, preferred drug lists, supplemental rebate contracts, and KidCare/Title 21.

This position is responsible for researching, planning, developing, coordinating, implementing, evaluating, and maintaining policies under the Florida Medicaid program, including promulgating Florida Medicaid rules in accordance with Chapter 120, Florida Statutes (F.S.).

The employee will perform the following:

Rule Promulgation

•Plan and coordinate the promulgation of Medicaid rules

•Develop promulgation strategies and timelines

•Produce and edit rule documents for management approval and publishing for each phase of the rulemaking process

•Create and disseminate rule documents and communications in accordance with statutory, regulatory, and internal requirements and ensure distribution in preferred format to appropriate offices and staff

•Monitor promulgation progress to ensure timely completion of applicable rule phase pursuant to Chapter 120. F.S.

Communication:

•Respond to inquiries from Bureau, Division, Agency staff regarding rule/policy status, program policies and procedures

• Liaise with internal and external stakeholders via email, Teams, in person, or telephone as applicable

•Provide technical assistance within Bureau to ensure consistency in service/program operation and conformity with goals and objectives of the Agency, federal and state laws, rules, regulations, and guidelines

•Relay pertinent information to team members, managers, and others as applicable regarding rule/policy-related matters

Process Implementation

•Plan, coordinate and participate in public meetings in accordance with requisite technical and operational requirements

•Maintain the MedicaidRuleComments inbox, including preparing responses with approved content, referring inquiries to appropriate staff, saving comments to established repository and/or applicable rule folder

•Coordinate and correspond with all relevant internal and external governing bodies and stakeholders as appropriate

•Maintain up-to-date rule promulgation status for Agency tracker on Rules SharePoint page

Research

•Maintain up-to-date knowledge concerning all aspects of the Florida Medicaid program, including federal regulations, state statutes, administrative rules, and the Florida Medicaid State Plan

•Maintain up-to-date knowledge of health care and relevant industry trends that may have an impact on Florida Medicaid or may inform policy development activities

•Conduct research on assigned topics, including Florida Medicaid policies, performing a review of peer-reviewed research articles, federal and state laws, other reliable sources of evidence, the Florida Medicaid State Plan, Agency communications, State Medicaid Director Letters, and vendor contracts

Program Planning and Analysis

•Analyze health care/program related information (including alternative financing and reimbursement strategies) to determine the effect on the Florida Medicaid program and compliance with federal and state laws

•Perform the analysis and development of programmatic and fiscal impact statements based on proposed federal/state program or policy changes

•Develop legislative budget requests and program proposals

•Develop legislative reports, including collection of necessary data elements

•Evaluate proposed legislation and draft legislative analyses

Policy Development

•Develop and maintain program policies and procedures under the Florida Medicaid program to ensure that programs operate in accordance with the goals and objectives of the Agency, federal and state laws, rules, regulations, and guidelines

•Develop policy language for: assigned policies, as well as related drafts for The Statewide Medicaid Managed Care report guide, contracts, and amendments; Dear Managed Care Plan letters, contract interpretations, policy transmittals, and provider alerts

•Maintain the HealthServiceResearch inbox, including preparing responses with approved content (vetted through management), responding to inquiries, and saving comments to established repository and/or applicable rule folder

•Special projects as assigned

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

• Health insurance (i.e., individual and family coverage) to eligible employees

• Life insurance; $25,000 policy is free plus option to purchase additional life insurance

• Dental, vision and supplemental insurance

• State of Florida retirement options, including employer contributions

• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

• Ability to earn up to 104 hours of sick leave annually

• Nine paid holidays and 1 personal holiday each year

• Opportunities for career advancement

• Tuition waivers (accepted by major Florida Colleges/universities)

• Student loan forgiveness opportunities (eligibility required)

• Training opportunities

• Flexible Spending Accounts

• Shared Savings Program for select medical services

• Lower copays for prescription drugs

• Health and Wellness discounts

For a more complete list of benefits, please visit

For more information about the Bureau of Medicaid Policy, please visit our website at

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

•Skill in producing documents/work product using Microsoft Office: including Excel, Word, SharePoint, Outlook, etc.

•Knowledge of basic management principles and practices.

•Knowledge of the methods of data collection and analysis.

•Knowledge of English grammar, including punctuation, spelling, syntax, etc.

•Ability to coordinate a consultative program designed to ensure the resolution of managerial and operational problems.

•Ability to determine work priorities and ensure proper completion of work assignments.

•Ability to communicate effectively.

•Ability to establish and maintain effective working relationships with others.

•Ability to assess budgetary needs.

•Ability to comprehend and formulate policies and procedures.

•Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

•Ability to organize data into logical format for presentation in reports, documents and other written materials.

•Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.

•Ability to conduct fact finding research.

•Ability to work independently.

•Ability to solve problems and make decisions.

•Ability to travel with or without accommodations.

MINIMUM QUALIFICATIONS REQUIREMENTS

Two years of experience developing health care related policies.

Two years of technical writing experience.

Two years of experience managing complex assignments.

Preference will be given to candidates with professional writing experience (e.g., policy development, grant writing/submissions, rule promulgation, research publications, white papers, etc.)

A bachelor's degree from a college or university is preferred.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: HALEY FOWLER View phone number on us.fitly.work

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.