Facilities Technician

Position Summary

As a Facilities Technician you will support the maintenance, safety, and functionality of all Salon | Spa and Med Spa locations. In this role you will perform routine repairs, coordinate vendor support, and ensure a high standard of facility presentation to deliver an exceptional client and team experience.

Essential Functions

• Perform general maintenance duties including electrical, plumbing, HVAC support, carpentry, and basic mechanical repairs.

• Troubleshoot and resolve equipment issues (salon chairs, dryers, spa tables, aesthetic equipment, etc.).

• Conduct regular facility walkthroughs to identify issues proactively.

• Execute preventive maintenance schedules for building systems and equipment.

• Ensure all equipment logs and maintenance records are up to date.

• Identify opportunities to reduce downtime and extend equipment life.

• Maintain OSHA, state, and local compliance standards.

• Support safety inspections, fire systems checks, eyewash stations, and emergency equipment readiness.

• Correct hazardous conditions promptly to ensure a safe environment.

• Respond to work order requests in a timely, service-oriented manner.

• Coordinate external vendors and contractors for specialized repairs.

• Track parts, tools, and supply inventory.

• Assist with installation, relocation, and setup of equipment or furniture.

• Support minor construction or remodel projects as needed.

• Maintain cleanliness and functionality of back-of-house mechanical and storage areas.

• Participate in an on-call rotation for urgent facility issues.

• Provide rapid response to power outages, water leaks, equipment failures, or other operational disruptions.

• Other job duties as assigned.

Required Qualifications

Knowledge, Skills, and Abilities:

• Working knowledge of electrical, plumbing, HVAC, and/or mechanical systems.

• Familiarity with work order systems.

• Strong troubleshooting and problem-solving skills.

• Strong communication skills.

• Ability to work independently and as part of a team.

• Possesses a sense of urgency and attention to detail.

• Ability to prioritize multiple projects at any given time.

• Ability to travel across our 13 locations across the Chicagoland area and to our HQ in Schaumburg (as needed). Typical schedule is Monday through Friday, weekend/night work may be required from time to time as needed.

Education and Experience:

• 2+ years of facilities, maintenance, or building operations experience required.

• Experience in retail, hospitality, salon/spa, medical spa, or multi-unit environments is preferred.

• Ability to lift 50 lbs. and perform physical tasks safely.

• Valid driver's license; reliable transportation.

Physical Requirements and Work Environment

• The physical requirements described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Regularly requires use of hands and finger dexterity to handle and feel; uses arms to reach.

• Regularly required to lift up to 50lbs.

• Regularly required to bend, stoop, kneel, walk, and stand for periods of time.

• Regularly required to talk and hear.

Department Facilities Role Facilities Technician Locations Worldwide HQ Hourly salary 28 - 30 Employment type Full-time