Customer Service Representative
eTeam
Job Title: Technical Help Desk Representative
Location: Remote (U.S. based only)
Duration: 6 months (with possible extension)
- Handle inbound and outbound customer calls
- Document inquiries and escalate issues as needed
- Use help desk software to track and resolve requests
- Follow compliance protocols when working with sensitive information
- Work scheduled shifts (Mon-Fri between 6 AM-9 PM CST; Sat 6 AM-6 PM CST) Qualifications:
- High school diploma or GED
- 1+ year customer service or call center experience
- Familiarity with help desk software and telephone systems
- Strong communication and problem-solving skills
- Must pass federal/state background checks Work Environment:
- Remote U.S. based role
- May require weekend shifts
Vacancy posted 1 day ago
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