Senior ServiceNow Developer / ServiceNow Engineer - San Diego, CA

Job Title: Senior ServiceNow Developer / ServiceNow Engineer



Duration: Long-Term Federal Project



Location: Naval Base San Diego, CA (100% Onsite)



Position Type: Contract



Positions: 2



Interview Type: Onsite



Clearance: Active Secret/Top Secret Clearance Preferred; Must be Eligible for Top Secret Clearance



Work Authorization: U.S. Citizen Preferred due to Federal Security Requirements

Job Summary:

V Group is seeking two highly experienced Senior ServiceNow Developers / ServiceNow Engineers to support a major modernization initiative for the U.S. Department of Navy / Southwest Regional Maintenance Center (SWRMC) at Naval Base San Diego.

The selected candidates will be responsible for migrating legacy Oracle APEX applications to ServiceNow , implementing and enhancing ServiceNow ITSM capabilities , developing custom applications using ServiceNow App Engine , automating workflows using Flow Designer , developing enterprise integrations, and supporting deployment and production activities.

The role requires strong hands-on ServiceNow development and administration experience, integration expertise, knowledge of security and identity management, and the ability to work directly with government stakeholders in a military environment.

Responsibilities:

• Lead the migration of legacy Oracle APEX applications and business processes into ServiceNow.

• Design, develop, configure, and maintain custom ServiceNow applications using App Engine.

• Configure and support ServiceNow ITSM capabilities, including Incident, Request, Service Catalog, and Knowledge Management.

• Design and automate business workflows using ServiceNow Flow Designer.

• Develop and maintain integrations using REST APIs and SOAP Web Services.

• Perform data mapping, migration, transformation, validation, and reconciliation activities.

• Implement and maintain SSO, SAML, LDAP, MFA, RBAC, and field-level security controls.

• Ensure appropriate protection of PII and sensitive government data.

• Gather and analyze business requirements and translate them into technical ServiceNow solutions.

• Conduct stakeholder workshops, requirements sessions, and technical discussions.

• Design technical architectures, workflows, integrations, and solution documentation.

• Support Agile/Scrum ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives.

• Provide project status updates, progress reports, and technical recommendations.

• Perform peer reviews and ensure adherence to ServiceNow development standards and best practices.

• Support application testing, deployment, troubleshooting, and production release activities.

• Deliver end-user training, workshops, and structured knowledge transfer sessions to government personnel.

• Collaborate with government stakeholders, technical teams, business users, and project leadership.

• Support ServiceNow platform administration and ongoing enhancements.

• Perform additional duties as assigned in support of the modernization initiative.

Required Experience:

• Minimum 5 years of overall IT experience .

• Minimum 3 years of hands-on ServiceNow development and administration experience .

• Experience implementing and configuring ServiceNow ITSM modules.

• Experience developing applications using ServiceNow App Engine .

• Hands-on experience with ServiceNow Flow Designer .

• Experience migrating legacy systems and business processes into ServiceNow.

• Experience gathering requirements and translating business needs into technical solutions.

• Experience working directly with business users, stakeholders, and leadership teams.

• Experience delivering end-user training, workshops, and knowledge transfer sessions.

• Experience working in Agile/Scrum development environments.

• Federal, DoD, Navy, military, or defense contractor experience is highly preferred.

Required Skills:

ServiceNow:

• ServiceNow Administration

• ServiceNow Application Development

• ServiceNow ITSM

• ServiceNow App Engine

• Flow Designer

• Service Catalog

• Knowledge Management

• Workflow Automation

• Incident Management

• Request Management

Development & Integration:

• JavaScript

• REST APIs

• SOAP Web Services

• HTML

• CSS

• XML

• Bootstrap

• Middleware Integration

Identity & Security:

• SSO

• SAML

• LDAP

• Multi-Factor Authentication (MFA)

• Role-Based Access Control (RBAC)

• Field-Level Security

• PII Data Protection

Additional Preferred Skills:

• Oracle APEX Migration Experience

• AI Integrations within ServiceNow

• Enterprise Search Configuration

• ServiceNow MID Server Configuration

• Asset Management

• Field Service Management

• ServiceNow migration and modernization projects

• ITSM implementation and transformation projects

• Enterprise workflow modernization

Mandatory Certifications:

• ServiceNow Certified System Administrator (CSA) Mandatory

• ServiceNow Certified Application Developer (CAD) Mandatory

Cybersecurity Certification IAT-II Requirement:
Candidates must possess one of the following active certifications:

• CompTIA Security+ CE

• GSEC

• SSCP

• CCNA Security

Preferred / Client-Required Certification:

• ServiceNow Certified Implementation Specialist (CIS) is preferred and is required by the client on Day 1 or within 90 days of award .

Security & Clearance Requirements:

• Must be eligible to obtain a Top Secret Clearance .

• Must be eligible to obtain access to Naval Base San Diego .

• Must be eligible for CAC and SAAR-N authorization .

• Must be able to complete required cybersecurity training and government onboarding requirements.

• Active Secret or Top-Secret Clearance is strongly preferred .

• U.S. Citizenship is preferred due to federal security requirements.

Preferred Background:

Priority will be given to candidates with experience in:

• U.S. Navy projects or environments.

• Department of Defense (DoD) projects.

• Federal Government ServiceNow implementations.

• ServiceNow migration and modernization initiatives.

• ITSM implementation projects.

• Enterprise workflow modernization.

• Asset Management and Facilities Management workflows.

• Military or defense contractor environments.