Patient Services Advocate

Job Description

Job Description

Patient Services Representative – Dental

Location: (Insert Location) | Full-Time

We are seeking a highly organized and customer-focused Patient Services Representative to support our dental operations team. In this role, you will play a critical part in ensuring a smooth patient experience by managing scheduling, registration, and insurance-related processes while serving as a key liaison between patients and dental providers.

• Complete patient registration by collecting and verifying demographic and insurance information
• Determine appropriate fees and collect patient payments accurately
• Schedule and confirm patient appointments and manage incoming referrals
• Verify dental codes and insurance coverage to ensure accurate billing
• Serve as a liaison between dental students/providers and patients , ensuring clear communication and coordination
• Provide appointment reminders and follow-up communications
• Maintain accurate patient records and documentation
• Prepare and reconcile daily payments, including handling deposits
• Support front office operations with a strong focus on customer service and patient satisfaction

• 2+ years of experience in a healthcare or dental setting (dental experience strongly preferred)
• 2+ years of customer service experience
• Knowledge of third-party reimbursement and insurance processes
• Proficiency with Microsoft Office (Word, Outlook, Excel)
• Strong organizational, mathematical, and data entry skills

• Patient scheduling and coordination
• Attention to detail and accuracy
• Strong communication and interpersonal skills
• Ability to multitask and remain flexible in a fast-paced environment
• Ability to read, interpret, and explain insurance and billing information
• Experience using office tools such as calculators, payment processing systems, and scheduling software

• A dependable, detail-oriented professional who thrives in a patient-facing role
• Someone who takes initiative and delivers a high level of service
• A team player who can balance administrative duties with patient support responsibilities

• Mid to upper Level (2+ years required)

• Supportive and collaborative team environment
• Opportunity to grow within dental or healthcare operations
• Meaningful role contributing directly to patient care and experience

If you enjoy working in a fast-paced healthcare environment and are passionate about providing excellent patient service, we encourage you to apply!

This is a Contract to Hire position based out of St. Louis, MO.

The pay range for this position is $21.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in St. Louis,MO.

This position is anticipated to close on Jul 7, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.