Patient Advocate

Job Description

Job Description

Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities.

Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people.

We’re looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier.

What You'll Do

• Organize, facilitate, and evaluate care options to best meet the individual’s mental, physical, and emotional health
• Support patients throughout the healthcare process, from detection to treatment and beyond
• Provide resources for patients seeking reliable information
• Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective
• Help patients to overcome barriers such as financing or transport
• Refer patients to Counselors, as needed
• Manage timely appointment scheduling for tests and procedures
• Coordinating care with a patient’s care team
• Provide emotional support and empowerment to patients and their loved ones
• Acting as primary advocate for employees navigating their healthcare choices and benefits
• Delivering and communicating ROI for our clients

Requirements

• Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role
• Strong leadership skills
• Impressive executive presence and communication abilities
• Ability to create structure in ambiguous situations and design effective processes
• Bias for action
• Natural problem solver
• Passion for being a part of a fast-growing company making a difference in our communities
• Excellent verbal and written communication skills
• Openness towards different cultures, beliefs, and traditions
• Sensitivity, discretion, and respect

Benefits

• $50,000-$55,000 salary range with bonus opportunity
• 100% company-paid health, dental, life, long-term disability, & short-term disability
• 401(k) with company match
• Generous PTO immediately upon hire
• Paid holidays