Pharmacy Customer Service Associate
$18 - $20 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $18 - $20 / Hourly
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Commack, NY vacancy
- ...Position Summary Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists... ...counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service. Benefits Paid time off Health benefits (medical,...SuggestedTemporary work
Elijahhouseliving
Commack, NY4 days ago - Job Description Job Description We are a growing midsize CPA firm specializing in the audits of labor unions and their related fringe benefit funds. We have three locations. Our home office is in Hauppauge, and we have offices in Iselin, NJ and Floral Park, NY. Our...SuggestedWork at officeLocal areaRemote workHome office
Schultheis & Panettieri, LLP
Hauppauge, NY22 days ago $69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
North Bay Shore, NYmore than 2 months ago$20 - $22 per hour
...inbound and outbound lead generation support for the residential sales team. Candidates will possess exceptional communication and customer service skills as well as being highly organized and detail oriented. For those with the right drive and determination, we offer...SuggestedHourly payFull timeCurrently hiringLocal areaDay shift- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer... ..., wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee...SuggestedContract workLocal area
- Job Description Job Description Answer phones- typing up estimates some computer work some emails -call people back and morePart time
Custom Carpentry by Scott
Smithtown, NY25 days ago $17 - $23 per hour
...hour Job Functions Communicates with customers via inbound and outbound manual calls... ...Assesses customer need for additional products/services Assesses customer compliance with... ...such as patient orders Comprehend pharmacy prescription terminology Effectively...Hourly pay- Job Description Job Description Benefits: Company parties Flexible schedule Training & development Wellness resources Were Hiring: Front Desk Receptionist Join The Vitality Center Team! Are you a friendly, organized, and dependable professional looking...Full timePart timeFlexible hours
The Vitality Center
Hauppauge, NY22 days ago $22 per hour
...convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our... ...accurate patient records, and providing exceptional customer service. The Front Desk Receptionist must possess strong organizational...Daily paidPart timeWork at officeLocal areaAfternoon shiftLong Island Vision Management
Smithtown, NY16 days ago$28.7 per hour
Overview St. Catherine of Siena Hospital is a proud member of Catholic Health and has served the residents of the Smithtown area for more than 50 years. St. Catherine's is located on the north shore of Long Island in Smithtown. The campus is comprised of 296-bed not...Work at office1 day per weekCatholic Health Service
Smithtown, NY4 days ago$20 - $25 per hour
Part-Time Office Assistant Construction Force, New York's TriState Premier Construction Staffing firm has an excellent opportunity for one of our growing commercial construction client's in the Ronkonkoma, Long Island, area for a Part-Time (20 hours/week - 4 hours/day...Part timeWork at officeConstruction Force Services, Inc.
Brentwood, NY1 day ago- Job Description Job Description Medical Receptionist - PART-TIME Very fast-paced office looking for a team-player who can multi-task. Some duties include (but not limited to): Phones, Charting, Filing, Message Taking, Scheduling Must have computer knowledge...Part timeWork at office
Medical Office
East Northport, NY14 days ago - ...an EMR and practice management system. Answer and route incoming calls, respond to patient inquiries, and provide excellent customer service. Assist with referral coordination, patient forms, and general administrative support as needed. Maintain accurate...Work at officeShift workRotating shift
Brookdale Associates
Commack, NY21 days ago - Job Description Job Description Seeking a Medical Receptionist to become a part of our team! You will work with providers, patients and other team members. As a member of our team, you will perform routine assignments to keep our Dermatology Practice running smoothly...Flexible hours
MDCS DERMATOLOGY
Commack, NY5 days ago - ...Elijahhouseliving in Melville, New York is seeking a Pharmacy Assistant to assist customers at the counter and retrieve prescriptions. The role involves... ...stocking drugs, and providing high-quality customer service. Benefits include paid time off, health benefits, a 401...
Elijahhouseliving
Melville, NY3 days ago - Job Description Job Description Groth Pain and Spine is a team of medical professionals who provide efficient and effective Chiropractic and Pain Management Care. As one of the most highly regarded multidisciplinary Pain Management Practices in New York, we believe...Relocation package
Groth Pain and Spine
Smithtown, NY12 days ago - ...leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has...Contract workTemporary workWork at office
The Bachrach Group
Commack, NYa month ago $13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hours$20 per hour
...What We’re Looking For High school diploma required Minimum of 1 year of dental office experience required Strong customer service and communication skills Accurate typing and data entry skills Ability to multitask and stay organized in a busy office...Full timeWork at officeMonday to FridayAffinity Dental Management
Smithtown, NY19 days ago$52k
...support employee success. As a full-service Professional Employer Organization (PEO)... ...incoming calls, directing calls to appropriate associates, mail distribution, flow of... ...work experience. Strong background in customer service/success. Skills and Personal...Full timeWork experience placementWork at officeFlexible hoursPrestige Employee Administrators
Melville, NY15 days ago$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Brentwood, NY17 days ago$19 - $21 per hour
Job Posting Location: 200 Motor Parkway, Suite A2, Hauppauge, NY, 11788, United States Base Pay: $19.00 - $21.00 / Hour Job Category: General & Admin Employee Type: Full Time Manage Others: No Contact Information Name: Harry Garcia Email: hgarcia...Full time$20 - $22 per hour
...support the residential sales team with inbound and outbound lead generation. The ideal candidate will excel in communication and customer service, have a strong work ethic, and be detail-oriented. This position requires making numerous outbound calls and managing sales...Hourly payFull time$22 - $25 per hour
...provided by suppliers. Present yourself and the company competently and professionally while at Costco. Provide excellent customer service to Costco members on behalf of Direct Demo. Availability for regularly scheduled paid compliance calls with team and/or...Part timeCurrently hiringShift workWeekend workDirect Demo
Commack, NY4 days ago- ...patient forms, and having the patient complete any paperwork associated with the visit. Collect any necessary payments and process accordingly... ...that may be required for their appointment. Schedules any services or procedures as needed. Obtains/retrieves referrals/...Work at officeNight shiftWeekend work
ProMed Staffing Resources
Commack, NY20 hours ago $20 - $22 per hour
...Additional information about our firm can also be found online. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation...Hourly payTemporary workPart timeInterim roleCasual workWork at officeScion Staffing
East Northport, NY3 days ago$20 - $24.98 per hour
...necessary co-payments. Notify the provider/staff of patients' arrival. Schedule patient appointments. Schedule any services or procedures as needed. Maintain/prepare patient charts and physician schedule. Open and close office, if needed....Hourly payFull timePart timeWork at officeImmediate startShift workStony Brook Medicine
Smithtown, NY1 day ago- ...company records Coordinate with vendors, building management, and service providers Contribute to company events, meetings, and... ...administrative projects Requirements ~ High school diploma required; Associate’s or Bachelor’s degree preferred ~3+ years of experience in...Temporary workWork at office
Innovative Rocket Technologies Inc.
Hauppauge, NY3 days ago - ...ROLE DESCRIPTION: Marcela Ruppert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal...Work at officeFlexible hours
Marcela Ruppert - State Farm Agent
Kings Park, NY11 days ago $25.86 - $29.74 per hour
...Completion of a NYS accredited Medical Assistant Program required. Current Medical Assistant certification (National Healthcareer Association, American Medical Technologist, American Association of Medical Assistants, and National Centers for Competency Testing)...Work at officeRemote workCatholic Health Service
Smithtown, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- customer advisor Commack, NY
- airport customer service agent Commack, NY
- customer support associate Commack, NY
- employee relations assistant Commack, NY
- service agent Commack, NY
- insurance customer service advisor Commack, NY
- customer success associate Commack, NY
- customer service representative (remote from home) Commack, NY
- customer service expert Commack, NY
- career services representative Commack, NY