Delivery Manager - Account Management/Operations (Plano)

Req ID:297992NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Delivery Manager - Account Management/Operations to join our team in Plano, Texas (US-TX), United States (US).Day to Day job Duties: (what this person will do on a daily/weekly basis)Oversees a team that delivers contracted IT services to clients. Leads the development and implementation of delivery strategies of various IT solutions to clients. Accountable for ensuring quality, timing and financial delivery objectives are met by team. Identifies opportunities for account growth and innovation. Proactively identifies potential issues and drives resolution to avoid client impact and facilitate continuous improvement. Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the client experience. Develops and maintains strong relationships with client’s leadership team. Provides direction and guidance for administration and results for multiple departments within a function of work area. Translates business plans into objectives and exercises latitude in managing operations. Accomplishes results through the efforts of subordinate managers / professional team members. Responsible for managing larger groups of team members, which may also include lower-level leaders. Responsible for large accounts with high level of complexity. Accounts are of higher dollar values and strategic importance. Leads the defining and adherence to delivery management processes and policies. Exhibits advanced knowledge in delivery management best practices. Manages multiple programs and the coordination and direction of large third-party partner relationships. Responsible for delivering in a highly matrixed global delivery model. Accountable for account growth. Mentors and trains less experienced delivery management team membersAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.comNTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.Posting Date: