Policy Specialist and Grievance Coordinator

Policy Specialist and Grievance Coordinator This position will serve as the University Compliance Office’s Policy Specialist, providing support to the Office of Human Resources in development, revision, and maintenance of University policies owned by the office. Duties and responsibilities will include: Managing the policy development and review process for all UCO and Office of Human Resources policies; managing other campus compliance‑related policies as directed; working with subject matter experts to develop and update policies. Benchmarking peer institution policies and procedures on a variety of matters. Managing the process for submitting policy revisions to the policy management system and the University’s Policy Review Committee (PRC) for UCO policies. Drafting, revising, and maintaining all UCO and Office of Human Resources policies, including assisting with internal identification of applicable policies for office notices and maintaining accurate records of policy revisions. Working with relevant University communicators to ensure policy information is accurately reflected in University communications, including websites. Additionally, this position will serve as the Grievance Coordinator for SHRA and EHRA Non‑Faculty employees. Duties and responsibilities will include: Intake and assessment of SHRA and EHRA‑NF grievances to determine coverage under policy. Managing the grievance process at each step in accordance with defined policies and procedures. Providing support to employees, respondents, grievance panels, and panel chairs for navigating the grievance process. Working with partners in the UNC System Office, the University Office for Human Resources, and other campus partners. Serving as Vice Chair and/or committee member of the EHRA Non‑Faculty Grievance Committee and participating in EHRA Non‑Faculty grievance hearings as a voting member. Minimum Education and Experience Requirements Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. Required Qualifications, Competencies, and Experience Excellent written and oral communication skills. Technical writing and editing experience. Detail‑oriented and able to analyze complex information. Demonstrated analytical and critical thinking skills to formulate policy options, provide advice, and develop viable recommendations. Demonstrated ability to conduct research, including benchmarking research on policies. Demonstrated ability to multi‑task and prioritize multiple projects concurrently. Ability to become self‑educated about new subject areas in policy. Demonstrated ability to effectively manage tasks in an organized manner. Proactive, highly responsive, and strong customer focus. Ability to establish and maintain positive, professional relationships with administrators, faculty, and staff. Preferred Qualifications, Competencies, and Experience Previous policy development experience. Experience working with formal grievance processes or conflict resolution. Previous experience with laws administered by the UCO, including Title VI, Title VII, Title IX, VAWA, Clery, and related laws. JD preferred. Experience at a large university and/or with compliance/non‑discrimination policies at a similar institution. Strong proficiency in Microsoft Office Word, Excel, and Outlook. Experience working with diverse populations. Special Physical/Mental Requirements None listed. Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act. It will be required to report Clery crimes to the Clery Compliance Manager and complete annual training related to reporting responsibilities. Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities. #J-18808-Ljbffr University of North Carolina at Chapel Hill