Personal Injury Case Manager

Job Description

Job Description

At The Law Offices of Roderick C. White, we believe great case managers are the backbone of every successful case, and we want people who are empowered, supported, and trusted to lead.

We're looking for an experienced Personal Injury Case Manager who wants more than just another desk job. We're seeking someone who is passionate about helping injured clients, thrives on keeping cases moving, and is ready to become an integral part of a growing, high-performing team.

This is an opportunity to take ownership of your caseload, work closely with experienced attorneys, and make a real difference in our clients' lives during some of the hardest moments they'll face.

Why Join Our Firm?

We know talented case managers have choices. That's why we've built an environment where you have the tools, support, and structure to do your best work, and leadership that actually listens.

What You Can Expect

• Meaningful responsibility from day one
• A steady pipeline of quality personal injury cases
• Close collaboration with attorneys, intake specialists, and accounting staff
• Modern technology and streamlined case management systems
• Leadership that is accessible, collaborative, and invested in your success
• Opportunities to grow into team lead and leadership roles
• A team culture built on accountability, professionalism, and client advocacy

What You'll Do

As a Personal Injury Case Manager, you'll manage your own caseload from intake through settlement, keeping clients informed and cases on track.

Responsibilities include:

• Manage a caseload of personal injury matters, including motor vehicle accidents, premises liability, and related negligence claims
• Serve as the primary point of contact for clients, providing proactive, compassionate updates throughout their case
• Monitor client medical treatment and follow up with providers to keep treatment on track
• Request, track, and organize medical records and bills
• Open and manage claims with insurance carriers, including property damage and PIP/MedPay
• Prepare demand packages for attorney review
• Identify and track liens, and coordinate with accounting through the settlement process
• Maintain accurate, up-to-date case notes and deadlines in our case management system
• Work closely with attorneys to ensure efficient case progression and an exceptional client experience

What We're Looking For

The ideal candidate is organized, proactive, and committed to delivering outstanding client service.

Qualifications:

• 2+ years of personal injury case management or legal assistant experience 
• Strong working knowledge of medical records, insurance claims, and lien handling
• Experience preparing demand packages
• Excellent written and verbal communication skills
• Exceptional organization and time management, with the ability to juggle a high-volume caseload
• Comfortable with case management software and Microsoft Office/Google Workspace
• Ability to thrive in a fast-paced, collaborative environment
• Client-first mindset with a commitment to excellence
• Spanish fluency is highly preferred

Compensation & Benefits

We recognize and reward exceptional performance. Our benefits include:

• $50,000–$70,000 starting salary, depending on experience, with performance-based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with employer matching
• Paid vacation, holidays, and paid time off
• Professional development and training support
• Modern office with complimentary meals and workplace amenities
• A collaborative culture where your contributions are recognized and valued

Schedule

Full-time, Monday–Friday, in person.