Shift Leader

Shift Leader

Lead with Heart. Serve with Purpose.

At Firehouse Subs, we're not just serving subs we're serving communities. As a Shift Leader, you'll guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow your leadership skills in a fast-paced, people-first environment with a team that's got your back.

What You'll Do:

• Lead the team during assigned shifts, ensuring top-tier service and food quality
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.)
• Support General Manager with operational tasks, scheduling, inventory, and shift execution
• Ensure restaurant cleanliness, safety, and efficiency at all times
• Help manage food/labor costs and drive sales growth
• Communicate effectively with team and management
• Represent Firehouse Subs with professionalism and positivity

What We're Looking For:

• Previous leadership or supervisory experience in food service or retail
• Strong communication and organizational skills
• Positive, professional appearance and attitude
• Open availability (10:30 AM 9:00 PM); full-time hours (3040 hrs/week)
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs
• Strong work ethic and a "lead by example" mentality

Perks & Benefits:

• Tips + Employee Discounts
• Flexible Schedules
• Comprehensive Benefits Medical, Dental, Vision, Prescription, Life Insurance
• 401(k) with Employer Match + Profit Sharing
• Supportive, team-focused work environment
• Referral Bonuses

Why Join Firehouse Subs?

We're part of a growing team with 20+ locations under one leadership group, and we're committed to building careers not just jobs. If you're dependable, energetic, and love working with people, you'll thrive in our culture of teamwork, respect, and service.

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety