Business Analyst, Sales Operations

Role Description

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

We are seeking a data-driven and strategic thinker to join our Sales Operations team as a Reporting & Analytics Analyst. This role will be responsible for designing, building, and maintaining scalable reporting solutions that provide actionable insights to sales leadership and cross-functional stakeholders. You will play a key role in driving operational efficiency, sales performance, and strategic decision-making through data.

Key Responsibilities:

• Develop and maintain dashboards, reports, and scorecards to monitor sales performance, pipeline health, and operational KPIs.
• Partner with Sales, Finance, Marketing, and other teams to understand business needs and translate them into reporting solutions.
• Own the end-to-end reporting lifecycle: requirements gathering, data modeling, visualization, and stakeholder enablement.
• Conduct deep-dive analyses to identify trends, gaps, and opportunities across sales processes and performance.
• Ensure data accuracy and integrity across all reporting platforms and tools.
• Support quarterly business reviews (QBRs), forecasting cycles, and strategic planning with data insights.
• Drive automation and scalability of reporting processes using tools such as Salesforce, Tableau, Power BI, Excel, and SQL.
• Collaborate with IT and data engineering teams to optimize data pipelines and infrastructure.
• Inform business planning and coverage modeling with data insights to drive strategic investment decisions.

Qualifications

• Bachelor’s Degree in Business, Analytics, Finance, or related field; MBA or advanced degree is a plus.
• Typically, 8+ years of experience in Sales Operations, Business Analytics, or a similar role.
• Strong proficiency in data visualization tools (e.g., Tableau, Power BI) and CRM systems (e.g., Salesforce).
• Advanced Excel skills and working knowledge of SQL or other data querying languages.
• Experience with forecasting, pipeline analysis, and sales performance metrics.
• Excellent communication and storytelling skills with the ability to influence stakeholders.
• Detail-oriented with a passion for solving complex problems through data.

Requirements

• Experience in a high-growth tech or SaaS environment.
• Familiarity with data warehousing concepts and tools (e.g., Snowflake).
• Knowledge of sales methodologies and go-to-market strategies.

Benefits

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.