Director, Regional Sales

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Overview

The Director, Regional Aftersales is responsible for driving service revenue, working in tandem with Regional Aftersales team, to build and maintain strong relationships with Nissan and Infiniti Retailers through the development and implementation of strategies to enhance performance, including improving and driving dealer participation in the Nissan and Infiniti factory service cadence program.

Responsibilities

Key Responsibilities:

• Provide Regional Aftersales Support

• Build and maintain positive and collaborative relationships with Dealership personnel to support continuous improvement and revenue growth

• Engage with Key Markets

• Identify and prioritize engagement with selected key markets as designated by the Region to maximize impact and results

• Consult with Underperforming Dealers: Analyze performance metrics, identify areas for improvement, and implement tailored strategies to optimize Aftersales performance

• Collaborate with FOMs on ODM Recommendations

• Partner with Field Operations Managers to develop objective-driven recommendations that align with dealership goals

• Communicate ServiceDrive Updates: Regularly inform dealerships and field teams on ServiceDrive enhancements, best practices, and key performance indicators

• Conduct SAVE (Cancellation) Meetings: Lead and facilitate SAVE meetings to address potential cancellations, ensuring Dealerships are aligned with revenue retention objectives and improvement strategies

Qualifications

Who You Are

• What you’ll bring with you:

• 5+ years of experience in automotive marketing

• Responsive, Resourceful, Proactive, Positive and Self-motivated attitude

• Experienced with automotive sales, including ad/marketing agency, OEM, and dealers

• Proven success in launching products, growing revenue, and maintaining client satisfaction

• Strong understanding of SaaS and direct channels IE CTV, OLV, direct mail, email, social, display and paid search channels

• Exceptional presentation and communication skills for both executives and field sales team

• Why you might stand out from other talent:

• Comfortable operating in a fast-paced, performance-driven environment with clear revenue impact

• Strong organizational and program management skills with attention to detail and alignment to company goals

• Experience in account management and client services with a focus on long-term success

• Demonstrates mentorship and continuous improvement

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more

• Monetary assistance and support for Adoption, Surrogacy and Fertility

• Monetary assistance and support for pet adoption

• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

• Tuition Assistance

• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

• Matching Gifts programs

• Flexible working arrangements

• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.

You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $129,485 - $177,200 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/10/2026.

#LI-LC2