Customer Experience Coordinator
$20 - $25 per hourTopshell Plumbing
Customer Experience Coordinator TopShell Plumbing | Northern Kentucky Pay: $20.00-$25.00 per hour (based on experience) Schedule: Full-Time | Monday-Friday | No weekends Join One of Northern Kentucky's Fastest-Growing Plumbing Companies TopShell Plumbing is looking for a motivated, organized, and customer-focused Customer Experience Coordinator to become the first point of contact for our customers. If you enjoy helping people, thrive in a fast-paced environment, and love keeping things organized, we'd love to meet you. This position plays a vital role in our success by delivering an exceptional customer experience, scheduling service calls, and ensuring our technicians stay productive throughout the day. Responsibilities Answer inbound customer calls with professionalism and enthusiasm Schedule plumbing service appointments efficiently Dispatch technicians throughout the day and adjust schedules as needed Communicate with technicians regarding job updates and scheduling changes Follow up with customers on appointments, estimates, and completed work Maintain accurate customer information and job notes Assist with reviewing daily schedules to maximize efficiency Help collect customer reviews and ensure an outstanding customer experience Work closely with the owner and field team to keep operations running smoothly Qualifications Previous customer service, dispatching, or call center experience preferred Excellent communication and phone skills Strong organizational and multitasking abilities Comfortable working in a fast-paced environment Positive attitude with strong attention to detail Basic computer proficiency Experience with ServiceTitan is a major plus Experience in the plumbing, HVAC, electrical, or home service industry is highly preferred Benefits $20-$25 per hour based on experience Health insurance Paid holidays Paid vacation Monday through Friday schedule No weekends Opportunities for advancement as our company continues to grow Positive, team-oriented work environment Ongoing training and support About TopShell Plumbing At TopShell Plumbing, we believe in doing the right thing for our customers and our team. We're building a company known for honesty, professionalism, and exceptional customer service. If you're looking for a career where your work truly makes an impact and you can grow alongside a rapidly expanding company, we'd love to hear from you. #J-18808-Ljbffr Topshell Plumbing
$14.25 - $14.75 per hour
...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ...registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns...SuggestedHourly payFull timeTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Newport, KY3 days ago$16.5 per hour
...Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a... ...needed What you need: 1+ year customer service experience preferred Hall of fame work ethic with a history of...SuggestedH1bWork at officeTotal Quality Logistics
Cincinnati, OH4 days ago- ...Customer Relations Coordinator Erlanger, KY Job Summary As a Customer Relations Coordinator, you will be at the forefront of the Warranty... ...Diploma or equivalent ~1 year of Customer Service experience ~ Experience working in the homebuilding industry...SuggestedSummer workWork at office
$20 - $25 per hour
Customer Experience Coordinator TopShell Plumbing | Northern Kentucky Pay: $20.00-$25.00 per hour (based on experience) Schedule: Full-Time | Monday-Friday | No weekends Join One of Northern Kentucky’s Fastest-Growing Plumbing Companies TopShell Plumbing is looking...SuggestedHourly payFull timeMonday to Friday- A customer-focused company in Cincinnati, OH, is seeking a Communications Assistant to act as a key point of contact for customers. Responsibilities include managing inquiries, ensuring clear messaging, and supporting internal communication. Ideal candidates will possess...SuggestedFull time
$21 - $22 per hour
...Customer Support Coordinator Are you someone who enjoys helping people, solving problems, and staying busy throughout the day? We are partnering... ..., and issue resolution Deliver a positive customer experience by listening carefully and providing thoughtful solutions...Hourly payContract work- ...Description: Job Summary Support existing customers and grow revenue by securing new... ...issues, and ensuring a seamless ordering experience. # Communicate with customers... ...Collaborate with Other Departments # Coordinate with the production and shipping departments...Work at office
Clovernook Center for Blind and Visually Impaired
Cincinnati, OH4 days ago $21 - $22 per hour
...service organization in the Cincinnati area that is seeking a Customer Support Coordinator to join their growing team. This position is ideal for... ..., and issue resolution Deliver a positive customer experience by listening carefully and providing thoughtful solutions...Hourly payContract workTemporary workLocal areaLHH US
Cincinnati, OH13 days ago- ...compass to grow something great and make life delicious! The Customer Sales Lead will drive Kraft Heinz selling efforts, strategic development... ...Harnesses the power of diversity - thinking, background, and experience Leading the National Planning and customer relationships...Full timeWork at officeLocal areaFlexible hours
- Formica, a respected leader in its field, seeks a Customer Service Supervisor in Cincinnati. You will guide a customer service team, drive excellence, and ensure policy adherence while solving complex issues for clients. You will leverage your strong communication, leadership...
$12 - $15 per hour
Chico's in Cincinnati is seeking an Associate Lead responsible for managing general operations to ensure a great customer experience. This role includes supervising associates, promoting customer service, monitoring sales activities, and maintaining store standards. Candidates...- Burlington Stores, Inc. in Cincinnati is seeking a part-time Customer Experience Lead to drive front-end operations, coach associates, and ensure the sales floor is organized and ready to serve customers. You will lead by example, manage checkout flow, resolve customer...Part timeFlexible hours
- Formica Group North America in Cincinnati seeks a Customer Service Supervisor to lead and motivate a high-performing team, ensuring top... ...candidate has a bachelor’s degree, 2-3 years of management experience, strong communication skills, and proficiency with ERP systems...
- ...delivering unparalleled service and creating exceptional living experiences? CIG Communities, a leader in property management, is seeking... ...leadership role in property management. Strong focus on customer experience and operational excellence. Exceptional communication...Work at office
- ...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction...Remote workWork from homeFlexible hours
- ...Bank.GENERAL FUNCTION:Responsible for managing and coordinating activities of employees providing telephone customer support services. The Call Center Operations... ...actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you...Work at office
Fifth Third Bancorp
Cincinnati, OH1 day ago - Kuehne+Nagel, a global leader in logistics, is seeking a Sea Logistics Customer Care Manager for Key Accounts in the United States. You will deliver best-in-class customer experiences by combining proactive account management with operational expertise, building strong...
- TJ Maxx in Cincinnati, OH is seeking candidates to lead front-end operations, ensuring a premier customer experience and smooth daily store activity. You will mentor Associates, manage POS coverage, and uphold store policies while promoting loyalty programs. The role requires...Flexible hoursNight shift
- Customer Development Manager, Kroger Team Location: Flexible | Travel: ~50% Join a leading CPG Food Company as a Customer Development... ...ll Bring 4-6 years of sales, customer management, or category experience within the CPG industry; beverage or snack background a plus....Flexible hours
- ...residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than... ...and support resident retention initiatives and customer experience efforts2. Operational / Departmental SupportParticipate...Full timeFor contractorsWork experience placementWork at officeLocal areaWork from home
- Clayton Homes (New) is seeking a dedicated customer service representative for residential construction in Dayton, Ohio. The ideal candidate... ...will have at least 2 years of residential construction experience and the ability to handle customer conflicts diplomatically. The...
- ...company discounts, etc. What Will You Be Doing? Connect with customers and resolve their challenges in a way that goes above and beyond... ...Act as the customer company spokesperson for quality customer experience after closing. What Will You Bring? Ability to handle...Immediate startMonday to Friday
- ...Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication...Full timePart timeRemote workFlexible hours
Enchanted Horizons Travel
Cincinnati, OH3 days ago - ...Customer Service Coordinator As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation, Full-truckload, Less-Than-Truckload, Drayage, etc., to support daily shipment activities...
Total Quality Logistics
Erlanger, KY5 days ago - ...strong performance and a seamless client experience. Your impact ensures continuity in... ...changing results to every client. Elevate Customer Experience: Enrich the lives of our... ...Expectations Travel assignments are coordinated by Milan's Scheduling Team, with all travel...Full time
- ...concessions and catering operations, ensuring guest service, flow, and compliance with standards. You will supervise front-of-house staff, coordinate event services, train teams on service and safety, and act as liaison between guests, catering staff, culinary teams, and...
$16.5 - $17.5 per hour
...hospitality specialists in Cincinnati to greet guests, manage reservations, be a role model for staff, and ensure a welcoming dining experience. This on-site role offers full-time or part-time schedules with starting pay of $16.50-$17.50 per hour, plus a 50% employee...Hourly payFull timePart time$85k - $90k
...optimising processes, and fulfilling our customers' promises. And by transporting... ...for delivering a best-in-class customer experience for our strategic customers. By combining... ...claims processes for assigned accounts, coordinating with relevant stakeholders to ensure timely...Work at officeLocal area- ...housekeeping staff, managing schedules, and conducting evaluations. Candidates should possess an Associate’s Degree or equivalent experience with 1-3 years of supervisory experience in housekeeping. Key responsibilities also include maintaining guest relations and...
- Empire Beauty School Since 1934, Empire Beauty School has been educating future beauty professionals in the art of cosmetology. From its home office in Pottsville, Pennsylvania, Empire Beauty School continues providing high-quality education and training to future beauty...Full timeHome office
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