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Medical Liaison - Float(Fort Wayne and Columbia City) Monday - Friday 8a-4p

$17.18 per hour

The Arc of Northeast Indiana, Inc

Job Description

Job Description

Medical Liaison - Float (Fort Wayne and Columbia City)

Location: Fort Wayne , IN, USA
Hourly Rate: $17.18
Type: Full-Time

  • Summary: Medical Runners work with individuals who have intellectual or developmental disabilities. Medical Runners assist individuals to improve their personal health by attending preventative health appointments and advocating during their appointments. Medical Runners assist individuals to become more integrated in their communities by maximizing the person’s strengths, interests and abilities. The aim is for the person to direct their own activities that create a meaningful life including employment, community citizenship and developing relationships. Support may occur in a variety of settings and may include providing personal care, assistance with daily living activities, job coaching, teaching/developing skills, advocating with the individual, assisting in communication and self- expression, and ultimately supporting the individual in meeting his or her own goals.

    1. Support people to achieve personal outcomes that characterize a high quality of life through employment and being an active citizen.
      • Listen carefully and communicate respectfully and clearly with the people you support.
      • Support people to choose, understand and learn new skills in various settings and provide transportation as needed
      • Understand, follow through, and document support plans, goals, activities, progress,
      • Support people with daily living skills and personal support
      • Provide and seek out opportunities for individual(s) supported to make choices
      • Encourage individual(s) to give back to the community through employment
    2. Engage in respectful communication, treats individuals with dignity and honors individual rights
      • Use person-first or preferred language when
      • Maintain confidentiality and support privacy at all
      • Implement individual support plans as written.
      • Teach appropriate skills and involve individual(s) supported in meaningful and valued activities
      • Maintain the property of the agency and of the individual(s) supported.
      • Know, advocate and respect the rights of individual(s) supported.

    Duties and Responsibilities:

    1. Support people to be safe and have optimal health and well being
      • Understand and follow supports for optimal
      • Monitor medical conditions thoroughly and Notify appropriate supervisor of any health concerns or needs for the individual(s) supported
      • Assist individual(s) supported with healthcare visits, medications and therapy plans
      • Ensure that people are free from abuse, neglect and
      • Complete needed reporting and
      • Follow any outlined financial
      • Support individuals with positive behavioral techniques to avoid challenging situations and promote respect and
      • Be a safe and conscientious
      • Know the proper techniques and be able to respond to emergencies such as accidents, fires, tornados, or other situations
    2. Positively represent Easterseals Arc.
      • Uphold agency values and follow agency policies and
      • Maintain confidentiality of records/information according to HIPAA, State, Federal Laws and guidelines
      • Understand and follow through with agency systems and protocols.
      • Mentor and train new staff to ensure that the workplace is a positive and productive environment.
      • Display conduct in the community that enhances the image of individual(s) supported and the agency.
      • Communicate positively and clearly with your supervisor and coworkers.
      • Meet established timelines and
      • Maintain satisfactory attendance to work shifts, staff meetings and other assigned agency
      • Complete needed trainings by established
      • Maximize and responsibly utilize agency resources. Medical Runner should maintain productivity of no more than 15 hours per week of billed administration time
      • Complete duties assigned by supervisor or
    3. Maintain health records of caseload as assigned.
      • Schedule and coordinate client medical appointments/procedures. If other staff are completing appointment, follow up to ensure appointment and necessary documentation was completed.
      • Transport client to medical appointments/procedures.
      • Maintain client charts and records as necessary for scheduling/tracking medical appointments/procedures.
      • Communicate verbally and/or in writing with medical professionals, ES Arc staff, guardian/HCR and others involved with the client’s care as appropriate to ensure that client healthcare needs are met and medical appointments are met.
      • Keep calendars current with appointment information.
      • Be available one day per week (as assigned) during day time hours to run urgent care medical appointments as needed.
      • Communicate upcoming appointments and instructions weekly with ES Arc staff
      • Ensure all labs, procedures and follow up appointments are scheduled and completed as ordered by physician.

  • Qualifications:

    • At least 18 years of age
    • High School diploma or GED
    • Experience working with individuals with autism and other developmental disabilities; prefer 3-5 years
    • Ability to pass criminal/registry background checks
    • A valid driver’s license & insured vehicle
    • Basic language, written and computer skills necessary for communication and documentation
    • Ability and willingness to support individuals with challenging behavior and/or medical concerns
    • Ability to pass and maintain required trainings such as CPR/First Aid, Medication Administration and Positive Behavioral Support Training and other trainings as deemed necessary by the agency
    • Ability to independently schedule in order to efficiently use time and meet the needs of individuals on caseload
    • Demonstrated organization skills preferred
    • Ability to flex schedule in order to meet the needs of assigned caseload.

    • Working Conditions: Medical Runners work in a changing environment that adjusts to the needs of the individuals in program services. The environment may be fast-paced with interruptions, distractions and deadlines. Medical Runners need to be flexible and be able to adjust to changing needs, activities and locations. Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 75 lbs, walking or standing for extended periods of time or providing support through CPR/First Aid, behavioral support, and other interventions. Medical Runner must be able to tolerate tobacco smoke and/or pet dander based on the individual being supported. Medical Runners must have an insured, safe vehicle in good working order to utilize for incidental transportation required for staff and program participants to and from community activities.

      PHYSICAL REQUIREMENT- Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 75 lbs, walking or standing for extended periods of time or providing support through CPR/First Aid, behavioral support, and other interventions. Staff may work with violent/physically aggressive participants and responds to emergency situations involving potential physical harm to self and others.

      Schedule & Benefits:
  • Monday - Friday 8am - 5pm Varies (35 per week)
  • Excellent benefits package for full-time (30 hours) employees, including:
    • Medical Insurance (Employee, Child, or Family)
    • Dental and Vision Insurance
    • Company-paid Life Insurance and Long-Term Disability
    • Voluntary Life Insurance
    • Employee Assistance Program (EAP)
    • Retirement Plan
    • Vacation, Sick and Personal Time
    • Employee Referral Bonus
    • Holiday Pay
    • Flexible Scheduling
    • Paid Training and Continued Education Opportunities
    • Advancement Opportunities
    • Tuition Assistance

EEO/ADA Compliant

To learn more about Easterseals Northeast Indiana and to apply online, visit our website at

Join us in making a meaningful impact! Apply today.

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