Operations Coordinator 1

Job Description

Job Description

JOB TITLE: Learning & Development Operations Coordinator
LOCATION: Beaverton, OR (Onsite M F; Remote Fridays)
DURATION: 12 Months Contract

ABOUT THE TEAM
This role sits within the client's HR Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you'll work closely with L&D Operations and Facilitation teammates (a team of 5 FTEs 2 contractors) to coordinate and execute administrative tasks, ensuring accurate and timely operational support.
WHO ARE WE LOOKING FOR
The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client's culture and inspire connection. The ideal individual is comfortable owning repeatable, day-to-day operational activities, ensuring a consistent and high-quality experience for learners and partners.
WHAT WILL YOU WORK ON
Coordinates and supports delivery of learning experiences
Coordinate event planning logistics, including room booking, catering requests, A/V needs, & room set up
Collects, validates, and maintains content and participant data in Workday Learning
Executes session communications to facilitators and participants through Campaign Monitor
Maintains accurate program data in Airtable
Monitors & responds to employee requests through ServiceNow
Resolves routine administrative issues & escalates risks appropriately
Supports finance and vendor administration activities, including invoicing & new purchase orders
WHO WILL YOU WORK WITH
L&D Operations and Facilitation teammates day-to-day; occasional touchpoints with finance and vendor-administration partners.
MUST-HAVE
2 years of experience in operations, event planning & coordination, administrative support, or HR Operations (L&D subject-matter experience NOT required)
Bachelor's degree in Learning & Development, Human Resources, or related field or equivalent combination of education, experience, and training
Strong attention to detail and follow-through
Ability to pick up new technology quickly
Team player who builds & maintains trusted, productive working relationships with stakeholders & partners
NICE-TO-HAVE
Comfortable working in a collaborative team environment; self-starter
Exposure to Airtable, case-management systems (e.g. ServiceNow), and Campaign Monitor
LMS experience (Workday Learning preferred)
Prior experience with this client or similar industry
EDUCATION / EXPERIENCE SUBSTITUTIONS
Will accept any suitable combination of education, experience, and training in lieu of the Bachelor's degree