CRM Sales Enablement Specialist
Cessna Aircraft Company
Job Description - CRM Sales Enablement Specialist - Onsite (342535) Job Number 342535 We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you. We are developing the future of Army Aviation with the Bell Future Long-Range Assault Aircraft (FLRAA) as part of the US Army’s Future Vertical Lift (FVL) modernization effort. We are also developing the Bell 525 Relentless and Bell's High‑Speed Vertical Take‑Off and Landing (HSVTOL) program, a next generation stop‑fold aircraft. This position is onsite at Bell’s Commercial Business Center in Fort Worth, Texas, close to the DFW airport. Commercial Product Marketing Bring your experience and ideas to this unique multi‑dimensional role at Bell where you will be responsible for supporting commercial aircraft sales and projects focused on growing commercial product sales. When you join Bell Commercial Business, you will be responsible for leading the design, delivery, and administration of our customer relationship management platform Salesforce. In this role, you will support revenue growth by managing Salesforce optimization, providing regional sales managers with actionable insights drawn from CRM data, and partnering with sales leadership to reinforce best‑practice execution. You will collaborate with teams across the business to ensure the sales team is equipped with the skills and technology needed to excel in customer‑facing roles, while driving data governance, continuous improvement, and impactful data visualizations. What You’ll Be Doing as a Sales Enablement Specialist Manage, maintain, and enhance Salesforce to support daily sales workflows. Build, refine, and document Salesforce processes, fields, reports, and automations. Create dashboards in Salesforce to give leadership and reps visibility into pipeline, activity, and performance. Train new and existing sales reps on Salesforce usage, sales processes, and productivity tools. Support the rollout of new sales tools, features, and process updates, ensuring smooth adoption. Analyze sales data to uncover trends, gaps, and opportunities for process improvement. Evaluate new technologies, tools, or workflows that increase sales productivity and efficiency. Enhance sales and marketing efficiency by resolving daily problem solving of local and global CRM roadblocks. Collaborate on sales, marketing, and business roadmap development including budgetary planning for tool development. Skills You Bring to This Role Bachelor’s degree required. Degree in Business, Analytics, Marketing, or a STEM related field preferred. At least 2 years of direct experience in Customer Relationship Management (CRM) software required (Salesforce experience preferred). Demonstrated analytical thinking by using data to assess sales effectiveness, draw quantitative conclusions, and implement solutions quickly. Ability to integrate the objectives of regional sales strategy managers, segment specialists, and performance engineers to implement coordinated project plans. Strong verbal and written communication skills. Ability to build and maintain effective collaborative relationships as well as influence and partner with cross‑functional stakeholders. Proficient in delivering clear and engaging presentations. Ability to teach and coach others. Direct experience with CRM Salesforce administration and AI tool development preferred. Background in complex B2B sales environments with experience in building CRM technology roadmaps preferred. Familiarity and proven execution with data visualization tools (Power BI, Data Bricks, Salesforce Reporting) is preferred. NOTE: Bell/Textron Relocation Assistance is NOT available for this role. What We Offer You in Return You’ll be off every other Friday with our 9/80 work schedule. 80 hours of Personal Time Off (PTO). 120 hours Vacation time. 12‑13 paid holidays per year. 6 weeks parental leave. Competitive salary. On‑site clinic, pharmacy, physical therapy, and licensed counselor. Access to more than 11 Employee Resource Groups. And so much more. It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together. We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values. EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Export Control Requirements This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee. Non‑U.S. persons selected must meet eligibility requirements for access to export‑restricted information. #J-18808-Ljbffr Cessna Aircraft Company
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