AmeriCredit Dealer Relationship Manager - (Mid MI/Western MI/Northern MI)
GMAC Financial Services
AmeriCredit Field Dealer Relationship Manager
We've spent the past 30+ years creating a culture that's second to none in the auto finance industry. Other employers only talk about their culture, we actually live it every day. It's the primary reason that approximately 50% of our team members have been here for more than 5 years. Our culture is what's driven AmeriCredit's success and what's allowed us to build strong, last relationships with our dealers and consumer customers that we serve. But mostly, our culture is what allows us to prioritize employee development, to create a diverse, equitable and inclusive environment and to enrich their professional experience where they can discover, thrive and belong. If you are looking for an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging, AmeriCredit just might be your dream employer.
This position is not open to agency submissions.
Responsibilities
Are you relentlessly driven? Do you possess a fearlessness that knows few boundaries but leads to successful results in a complex B2B sales environment? Does your competitiveness push you to constantly reinvent yourself, to be a chameleon that allows you to connect with anyone? If so, this just might be your dream job.
As an AmeriCredit Field Dealer Relationship Manager, you are responsible for service and support of all Non GM franchise dealers and associate GM Financial products. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. Your overall responsibility will be to develop dealer relationships that generate contracts and ancillary policies according to GM Financial's established credit risk and profitability models.
In this role you will:
- Support and market all AmeriCredit Financial products by managing assigned dealer relationships to achieve quality and volume objectives and equip our dealers with the knowledge needed to maximize their use of our programs
- Strive to outperform expectations with a positive attitude by maintaining effective and impactful communication with dealers and appropriate internal partners
- Be home based with the expectation to travel between assigned dealerships 90+% of the time to conduct ongoing sales visits, training and presentations as needed
- Analyze dealer-specific data using reporting tools (SalesForce, Microsoft Office incl. Power BI) and take appropriate action using a sales process to educate, solve problems and overcome objections
Qualifications
What makes you an ideal candidate?
- Effective time-management skills that allow you to plan, prepare, prioritize and execute the above activities but maintain a proper work-life balance
- A strong work ethic that has resulted in successful B2B sales experience, engaging in continuous learning opportunities and preferred (but not required) working knowledge of dealership operations and indirect auto finance industry
- Knowledge of consumer lending policies and procedures
- Knowledge of marketing and operational trends and tactics
- Working knowledge of Salesforce.com
- Ability to positively motivate, lead, coach and develop others
- Ability to prioritize and handle multiple tasks and responsibilities simultaneously
- Excellent sales and marketing skills
- Good analytical and problem solving skills
- Must be self-motivated and able to work independently Experience
Experience:
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- 0-2 years successful sales, prior credit underwriting, prior ancillary preferred
Candidates should demonstrate:
- Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
- Understanding of responsible AI use, including ethics and data protection
What we offer: 401K, Parental leave, Pet insurance, Training, GM employee auto discount, and role certifications. General benefits on day one and total rewards package.
Compensation: Competitive salary and annual incentive; this role is eligible for company vehicle and phone/internet allowance.
Work Life Balance: This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily.
Our Culture: Our team members define and shape our culture; an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work; we thrive.
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