Debit Complaints Oversight Lead — AI-Driven RAM Ops
$108.9k - $124.3kCapital One Bank
Capital One in McLean, VA is seeking a Principal Associate to lead Debit Complaints oversight and support the Discover Refer-A-Merchant process. This role requires excellent project management skills and proficiency in SQL and Tableau to ensure effective complaint management and reporting. The ideal candidate will have a strong background in process management and a keen interest in leveraging AI to enhance operational workflows, making significant contributions to the customer experience. Compensation ranges from $108,900 to $124,300, along with performance-based incentives and comprehensive benefits. #J-18808-Ljbffr Capital One
$108.9k - $124.3k
...The Enterprise Payments (EP) Debit Operations team is seeking a high... ...Principal Associate to lead Debit Complaints oversight and support the Discover Refer‑A‑Merchant (RAM) process. As a Principal Associate... ...innovation, bringing curiosity for AI and automation to identify...ComplaintsFull timePart timeWork at officeLocal area3 days per week$145k - $192.5k
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$37 - $42 per hour
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...working world. ServiceNow- ServiceNow/Moveworks AI Architect Manager In the digital economy,... ...Consulting Manager you’ll play a leading role in that mission, providing the competitive... ...closely with our clients to enable AI-driven transformation across user experience, agentic...Summer holidayWorldwideFlexible hours$106.3k - $221.1k
...experienced Operational Deployment Lead to support a large-scale,... ...‑making. Operational Oversight & Quality/Safety Support Lead... ...service‑oriented, or mission‑driven organizations. Compensation... ...disclosure is necessary for a formal complaint, investigation, or to comply...ComplaintsLive inWork at officeLocal area$106.3k - $221.1k
...Workstream Leadership & Execution Lead and manage operational... ...decision‑making. Operational Oversight & Quality/Safety Support Lead... ...service‑oriented, or mission‑driven organizations. Compensation... ...(a) in response to a formal complaint or charge, (b) in furtherance...ComplaintsLive inLocal area$70k - $80k
...Improvement Manager is responsible for leading the integration of quality,... ...and analysis, reporting, and oversight of grievances. The position... ...management; addressing complaints and resolving problems. General... ...communication skills Highly driven and self‑directed, with the...Complaints- ...owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and... ...facilities, Hensel Phelps partners with leading enterprises nationwide. Our integrated methodology... ...is (a) in response to a formal complaint or charge, (b) in furtherance of an...ComplaintsFull timeFor contractorsWork at officeLocal area
$54k
...AI Strategy & Leadership Develop and execute the company's... ...goals and product roadmap. Lead cross-functional AI initiatives... ...guide innovation. Technical Oversight & Architecture Architect... ...business impact to improve AI-driven features. Continuously benchmark...Full timeFor contractors- ...directed professional to fill the role of AI Lead Software Architect to drive enterprise... .... Primary customer liaison with oversight of multiple programs. Host and deliver... ...required, supporting a variety of customer-driven capabilities demonstrations. Proven experience...
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