Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I've been in business for 20 years and currently lead a team of six. Over the years, we've built a stable, experienced agency centered on doing right by our customers and creating a workplace where people can build rewarding, long-term careers.

Our approach is simple: we tell the truth, do the right thing, and work diligently for our customers. Those values guide how we serve our community, work together as a team, and approach every customer relationship.

Our agency offers a $300 monthly health insurance stipend, a 401(k) with employer match, and a schedule that supports work-life balance - including closing at 1:00 PM on Fridays.

Our culture is professional, supportive, and grounded in integrity. We're looking for someone who shares our commitment to doing the right thing, takes pride in their work, and wants to contribute to a dependable team where both customers and employees are valued.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jim Tatro - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $50,000.00 per year


Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jim Tatro - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jim Tatro - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Reno, NV.
• Our office is open 8-5pm.
• I have been a State Farm agent since 2007.
• I am a proud graduate of UNR.
• We currently have 4 team members at our agency.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.