Customer Service Representative - State Farm Agent Team Member

Benefits:

• 401(k) matching
• Opportunity for advancement
• Paid time off
• 401(k)
• Training & development

ROLE DESCRIPTION:

As an Insurance Account Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process Payments
• Answer Phones
• Greet Customers - Traffic Controller
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Bilingual - Spanish Speaking
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Good computer and writing skills
• Previous customer service experience preferred.
• Positive Attitude
• Team Player
• Quick learner
• Insurance license not required, but willing to obtain
• Available to work Monday - Thursday 9am to 5pm, Friday 9am to 3pm

Compensation: $18.00 - $25.00 per hour


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sparks, NV and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.