Microsoft Dynamics Consultant

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Role Overview We are seeking 14+ years’ experience as an Onshore Project Manager to lead Microsoft Dynamics 365 Finance & Operations (D365 F&O) implementation and enhancement projects. Acting as the client‑facing counterpart, this role will serve as the primary liaison between business stakeholders and delivery teams, ensuring successful ERP project execution, stakeholder alignment, and seamless collaboration with offshore teams. Key Responsibilities Project Delivery: Manage end-to-end D365 F&O implementation and upgrade projects, defining scope, timelines, and deliverables while tracking risks, dependencies, and progress. Client Engagement: Work directly with client stakeholders (business and IT), gather and refine requirements, and lead workshops, meetings, and status updates to ensure alignment. Team Coordination: Collaborate with offshore development and functional teams, ensuring business needs translated into effective technical solutions. Manage escalations and remove blockers. Planning & Governance: Develop project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and resource plans. Ensure adherence to Agile, Waterfall, or Hybrid methodologies. Quality & Delivery Assurance: Oversee deliverables, testing phases (UAT, SIT, Pre‑Prod), and ensure solutions meet business requirements. Drive timely go‑live and post‑go‑live support. Required Skills Functional / Technical Knowledge: Strong understanding of Microsoft Dynamics 365 Finance & Operations (F&O). Familiarity with Power Platform (Power Apps, Power Automate), integrations (APIs, Azure, Logic Apps), and Leapwork testing tool. Project Management Expertise: Proven experience in Agile/Scrum methodologies, PMP certification preferred. Skilled in tools such as Azure DevOps, Jira, and MS Project. Soft Skills: Excellent communication and stakeholder management skills, with strong problem‑solving and decision‑making abilities—critical for client‑facing onshore roles. Typical Experience Required IT Experience: 14+ years in IT project management. D365 Experience: 8+ years managing D365F&O Projects. Client‑Facing Experience: Prior experience handling onshore client interactions and leading ERP (D365F&O) implementations. Lead AI‑first transformation – Build and scale AI solutions that redefine industries. Make an impact – Drive change for global enterprises and solve business challenges that matter. Accelerate your career – Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills. Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace. Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build. Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress. Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. #J-18808-Ljbffr