Inside Sales Manager

Senior Sales Manager | Inbound B2C | High-Growth Organization: My client is hiring a Senior Sales Manager to lead a high-volume inbound sales and intake organization. This is a unique opportunity for a hands-on sales leader with deep contact center experience to drive performance inside a sophisticated inbound client acquisition engine that generates a significant volume of qualified consumer leads every day. The team you will support plays a critical role in converting inbound inquiries into new clients while delivering a high-touch and empathetic client experience. If you enjoy analyzing calls, coaching agents, improving conversion rates, and building repeatable sales systems, this role will give you the platform to make a measurable impact. What You Will Own: You will oversee performance across a 50+ person intake sales organization with a focus on improving conversion rates, sales effectiveness, and overall client experience. Key areas of focus include: Improving conversion rates for inbound leads Coaching agents to strengthen objection handling and closing skills Reviewing calls and identifying performance opportunities Implementing new sales frameworks and messaging strategies Leading a Recovery Team focused on re-engaging previously qualified leads Partnering with marketing, training, and operations to improve the entire client acquisition funnel This is a hands-on leadership role where strategy and execution matter equally. What We Are Looking For: 10+ years of contact center or B2C sales experience 5+ years of sales leadership experience Proven success improving conversion rates in inbound sales environments Experience leading large teams of 50+ agents Strong call analysis, coaching, and sales process optimization skills Experience with modern CRM and call center technologies (Salesforce, Five9, Twilio, HubSpot, etc.) Why This Role Is Exciting High-volume inbound lead flow Ability to directly impact revenue and conversion performance Leadership role within a fast-growing organization Opportunity to build scalable sales systems and best practices Competitive salary plus bonus opportunity #J-18808-Ljbffr