Senior Manager, Self-Service & Pricing Experience
Toast
Toast is searching for a Senior Manager for Support Center & Communications in San Francisco. This role involves leading the strategy and execution of Toast’s self-service support ecosystem, ensuring clarity and consistency in customer communications. The ideal candidate will have extensive experience in customer experience and product leadership to drive improvements across critical customer-facing systems. You will work with cross-functional teams, utilize AI for customer insights, and manage projects that enhance operational efficiency. Join Toast to help shape extraordinary customer journeys in a fast-paced environment. #J-18808-Ljbffr Toast
$149k - $165.5k
...Join the Marketplace Intelligence team to apply machine learning and data analysis to pricing strategies and consumer engagement. The role requires strong quantitative skills and experience with statistical modeling, optimization, and is ideal for candidates with a PhD or...Senior$91k - $321.5k
...PwC, our people in business services and support focus on... ...organisation. This includes managing schedules, coordinating meetings... ...requirements. As a Senior Manager on the Pricing Desk, you’ll lead strategy... ...Degree. At least 7 years of experience in pricing, commercial...SeniorContract workH1b- Dormont Manufacturing Co is seeking a Senior CX Customer Platforms Product Manager to enhance customer experiences through innovative solutions. In this role, you will collaborate with multiple teams to create product features, manage a product roadmap, and focus on customer...Senior
$239k - $270k
...looking for its first leader of Customer Experience & Safety Operations — a builder and... ...best-in-class Knowledge Base that scales self-service as the platform grows Define what Trust... ..., appeals, and legal requests is managed responsibly and effectively Manage ground...SeniorFull timeWork at officeLocal area$182k - $227k
...and others. About the Role As a Senior Product Manager for Core Client Experience at Grow, you’ll be at the heart of... ...infrastructure products, or platform services. Experience with consumer-facing... ..., weekly flexible hours for self-care and memberships to leading wellness...SeniorFull timeWork at officeRemote workHome officeFlexible hours3 days per week$182k - $227k
...others. About The Role As a Senior Product Manager for Client Activation at... ...You’ll own the end-to-end experience from the moment a client books... ...products, or platform services. Experience with consumer-... ...weekly flexible hours for self-care ("Mental Health Mornings...SeniorFull timeWork at officeLocal areaRemote workHome officeFlexible hoursDay shift3 days per week$132k - $163k
...Hover wants you Hover's Customer Experience team is at an inflection... ...chat, and email, serving both self-serve (Product Led Growth) and... .... The team includes US-based Senior Specialists who handle our... ..., data structures, knowledge management, integrations, evaluations, etc...SeniorFull timeFor contractorsWork at officeLocal areaFlexible hours- A leading consulting firm is seeking a Senior Product Manager to lead product strategy and execution. In this role, you will shape product visions... ...strategic and analytical skills, alongside 3-5+ years of experience in product management. You’ll also mentor others and...Senior
- Gravity Engineering Services Pvt Ltd. is seeking a Sr. Manager of Infrastructure Platform and Shared Services in... ...oversee DevOps transformation, and build self-service observability platforms.... ...6 years of technical leadership experience and extensive knowledge of Agile methodologies...Senior
- A leading automation solutions provider is seeking a Customer Experience Manager II in San Francisco, CA. This role involves managing customer interactions, optimizing solution performance, and collaborating with various teams to enhance customer satisfaction. Ideal candidates...Senior
$135k - $175k
Senior Manager, Industry Specialty Services The Senior Manager, Industry Specialty Services is responsible for maintaining... ...to accounting, contracts, and pricing to support new business... ...Accounting or Finance, required Experience Eight (8) or more years of combined...SeniorWork at office- Self-Help for the Elderly in San Francisco is seeking a Manager for the Department of Disability and Aging Services. This role involves overseeing programs dedicated to naturalization, education... ...services or related field and experience in a similar setting are required....SeniorFull timeContract work
- ...Job Description Job Description Senior Regulatory Operations Manager, Cities - Services & Experiences D escription : ~ The Community you will join: ~ The Cities team is a cross-functional supply team that supports global business operations as we coordinate...SeniorWork experience placementLocal areaShift work
$182k - $207k
...Strategy team drives Asana’s pricing/packaging strategy and... ...to define the Work Management category and inventing... ...confidence to the senior leadership team, C‑suite... ...You 6+ years of experience in strategy consulting... ...Expertise in SaaS pricing, self‑serve (product‑led)...SeniorWork at officeLocal areaWorldwideShift work- ...that change outcomes, not just prices. Our leadership team... ...and HotelTonight, bringing deep experience in building and scaling high-growth... ...fast and clean, and manage your book like an owner. You become... ...Stand. And as brokers move toward self-binding, you become their...SeniorTemporary workH1bWork at officeVisa sponsorshipWork visaFlexible hours
$100k - $150k
...independent elevator service company serving commercial... ...Area. We're hiring a Senior Account Manager to own and grow a... ...contract terms/pricing with support from finance... ...major-account sales experience (elevator service industries... ...Drive: A proactive, self-motivated approach to...SeniorFull timeContract workFor contractors- ...interfaces into shoppable, shareable experiences that deliver measurable ROI.... ...teams to develop proposals, pricing, and deliverables. Maintain... ...development, or client servicing—preferably in adtech, martech... ...dynamic startup environment. Self‑motivated, curious, and obsessed...SeniorFlexible hours
$110k - $140k
Senior Manager, Customer Experience About Ever Ever is a direct‑to‑consumer dealership built entirely around used electric vehicles. We buy, recondition... ...operations, including direct ownership of a support or service function. People leadership — A track record of hiring,...SeniorFull timeShift work$158k - $269k
...is seeking talented individuals for a role focused on advancing self-driving technology. You will contribute to innovative deep... ...conceptualization to validation. Ideal candidates have strong experience in machine learning and are passionate about solving complex problems...Senior$132k - $181.5k
...to retailers. As a Senior Account Executive,... ...are looking for a self-starter who is... ...space, ramps quickly, manages a high-volume... ...on independents, price point, working alongside... ...4+ years of sales experience, with a track... ...in employment, its services, programs, and activities...SeniorWork experience placementWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per week$123.5k - $154k
...overall goal of the Senior Account Executive,... ...products and services to deliver against... ...responsibilities include managing the entire sales... ...development experience and industry related... ...product offerings and pricing through 3Degrees... ...and professional self-starter with a passion...SeniorContract workWork experience placementCurrently hiringWork at officeRemote workRelocationRelocation packageFlexible hours- ...DoorDash's core operations teams, Customer Experience, ensures that when there are bumps in... ...help make things right. Our team designs, manages, and operates DoorDash's large and... ...reliably as possible. About the Role The Senior Manager role will lead the Credit & Refunds...SeniorHourly payTemporary workWork at officeLocal areaFlexible hours
$91k - $321.5k
A leading consulting firm is seeking a Senior Manager on the Pricing Desk to oversee the entire pricing lifecycle for high-value IT Services deals. The role requires at least 7 years of experience in pricing and commercial strategy, as well as proficiency in IT and engineering...Senior- Zendesk is looking for a Senior Manager, Pricing Strategy to drive monetization efforts for its products. Based in California, this role involves... ...leadership decisions. The ideal candidate has 8+ years of experience, strong analytical skills, and expertise in SaaS pricing...SeniorRemote job
- Crunchyroll is looking for a Senior Product Manager, CX AI Chat, to lead initiatives enhancing customer experience through automation and self-service. Your responsibilities will include overseeing a product roadmap, collaborating cross-departmentally, and developing strategies...Senior
$347k - $385k
PMs for Hire is looking for a Senior Product Leader in San Francisco to drive self-serve business growth strategies. You will define how teams discover and... ...opportunities and metrics. This role requires deep experience in product-led growth, B2B products, and strong cross...Senior- Affirm is seeking an outstanding product manager to join their Credit & Pricing Product team. This role focuses on consumer credit and involves defining... ...will have at least 4 years of relevant product experience and a strong analytical mindset. Affirm values inclusivity...Senior
$192k
Bain & Company is seeking an Expert Pricing Consultant to enhance our Pricing capabilities in the Americas... ...recommendations. Ideal candidates have significant experience in B2B pricing projects and are comfortable managing diverse teams while delivering high-impact...Senior- ...with CPG / Mfg. Industry experience Reports to: Vice... ...replenishment, merchandising, pricing and promotions, supply... .... Sales Pipeline Management: Maintain an accurate... ...$3M+ quotas. Self‑Starter: The candidate... ...experience leading SaaS and Services contract negotiations...SeniorPermanent employmentFull timeContract workRemote work
$132k - $181.5k
...interview. Even our candidate experience is different. And when you... ...plan, a trained and coached manager, the most amazing team you’ve... ...negotiation process, including pricing and contract terms. Collaborate... ..., meticulously organized and self‑motivated. Comfortable with...SeniorContract workWork experience placementSummer holidayWork at officeLocal areaRemote workFlexible hours2 days per week
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