Senior Account Executive

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Growing the apparel category is a key focus for Faire as a business. In this role, you will be responsible for supporting that endeavor by bringing on the best and most relevant brands in the apparel category onto our platform. Faire's quality, depth and breadth of Brands is its strongest value to retailers. As a Senior Account Executive, you will directly contribute to the company's and apparel's success by growing this supply and ensuring that we are ready to meet the needs of the growing apparel retailer segment.

The Apparel Team at Faire is a cross-functional team across sales, success, ops and product functions focused on making Faire the #1 destination for apparel retailers to purchase apparel products. We are looking for a self-starter who is passionate about the apparel space, ramps quickly, manages a high-volume pipeline of leads, and helps drive the overall strategy of the category. This role is for you if you love connecting with customers, communicate candidly, are a pro at prioritizing, and love the hustle and scrappiness of start-up life.

What you'll do

Identify the right opportunities for growth

• Manage a book of business with the goal of acquiring new Apparel brands, including identifying who to target and how to engage them across multiple channels
• Set your own sub-targets that ladder into your overall goal and hold yourself accountable to achieving them
• Independently leverage business and customer data to identify prospects that are a good fit for Faire based on category insights, seasonality, and patterns of previous success from existing customers
• Support your customers by helping them understand what Faire offers and guiding them through best practices to receive orders

Independently lead a best-in-class sales cycle from activation to early success

• Lead every customer interaction with a personalized set of questions to understand each customer's unique business, and shape Faire's value proposition to meet their specific problems
• Partner directly with customers' sales and marketing teams to incorporate Faire's platform into their workflows and collateral - educating them on how best to drive success on Faire
• Develop personalized onboarding plans based on customer needs that balance near- and long-term success for Faire and the customer
• Independently decide when to move forward or pass on a prospect if the partnership is unlikely to succeed

Be an expert in the apparel category on Faire

• Act as the key category manager for your vertical - identifying insights, trends, and product blockers to use in planning and thought leadership
• Be solution-oriented on common objections or roadblocks to category growth. Size the opportunity, the resources needed, and act on it with product & leadership teams
• Understand how competitors and industry players operate and Faire's key differentiators
• Research trends and noteworthy events across the industry, your vertical, and your key accounts
• Use apparel or retail industry knowledge - where you have it - to navigate customer conversations on independents, price point, working alongside sales reps, and trade shows
• Collaborate with and mentor a dedicated SDR on prioritization and messaging strategy for key accounts

Represent the Faire brand across the wholesale industry

• Drive Faire's value props, messaging and strategy across nurture emails, call outreach, and in-person tradeshows, events, and customer visits
• Research and identify new business opportunities to drive incremental revenue for the Faire platform
• Develop content for and host webinars to engage leads in your vertical and share onboarding best practices
• Collaborate with marketing to develop top-of-funnel messaging for websites, paid advertising, and nurture emails

Qualifications

• 4+ years of sales experience, with a track record of consistently hitting or exceeding quota
• Wholesale, apparel, or retail industry experience is a plus - not required
• Resilience: a track record of pushing through rejection and setbacks without losing momentum or taking it personally
• Self-awareness and reflection: proactively seeks out feedback before it's offered, and can point to specific things changed as a result
• Strong bias to action: moves fast on ambiguous, unstructured problems and builds the process to solve them rather than waiting to be told
• Genuine eagerness to support customers - not just close them
• Expertise managing a sales pipeline and the ability to effectively manage multiple relationships at a time
• High level of adaptability and hunger for a fast-paced environment with constant change
• Experience in and comfort with technology and learning new SaaS tools (i.e., Salesforce, SalesLoft, Mode, Sales Navigator, ZoomInfo, custom internal tools) is a plus
• Motivated by, and invested heavily in, the success of your team

What would stand out

• Strong understanding of the apparel landscape, particularly in the wholesale industry
• A network in the apparel world with brands that could be a good fit for the platform
• Mastery of Salesforce
• Data-minded, data-driven, analytical
• Process-oriented and operationally-minded
• Additional work background or experiences that demonstrate a colorful and unique perspective
• Calm, cool and collected; articulate and concise in your communication

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.


Why you'll love working at Faire

• Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
• Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
• Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
• Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
• Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (