DC Quality Assurance Coordinator

Work Location Type: Onsite

Req Number 331285

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit

Compensation

This position is hourly. The anticipated base pay compensation range for this position is $19.23 and $24.04

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.

• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.

• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The DC Quality Assurance Coordinator performs tasks associated with the receipt, storage, and shipment of product. Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes within a Distribution Center (DC). This role is intended to build upon skills learned in previous roles within the Inventory Control Quality Assurance (ICQA) department and other DC operational positions.

Schedule: Monday - Friday (12:00 pm - 8:30 pm)

You Will

Processes customer returns.

Processes damaged inventory and coordinates donation trailers.

Resolves inventory discrepancies, zero picks, failed allocations, cycle re-counts and performs stock checks.

Processes inbound exceptions, misrouted freight, and Return Goods Issued (RGA)

Performs random and quality audits on the dock and put away locations for inventory, order and date sensitive quality issues.

Troubleshoot orders using SAP/EWM.

All tasks above will be performed in both bulk and bin/ Goods to Person (GTP) areas

Provides feedback on how to improve exception type work through work with internal partners as well as external corporate partners.

Performs adjustments to inventory in the warehouse management system.

Meet or exceed daily productivity, quality and safety goals

General awareness of all sub-processes that support DC operations.

Must be willing to perform all job duties listed on a regular basis.

Willing and able to fill in for other positions both inside and outside of ICQA including Inbound Check in and put away and Outbound picking and packing depending on shift coverage needs.

Performs necessary housekeeping duties in order to maintain a clean, safe, organized work environment.

You Have

Must have good communication skills written and verbal.

Must have the ability to work in a team environment.

SAP and EWM/MOVE experience preferred (or like systems)

Preferred for reporting and analytics

Must be able to meet minimum performance expectations consistently.

Must have a proven quality track record and passion for improving quality.

Must display a high degree of accuracy, attention to detail and good math skills.

Problem solving and LEAN thinking skills to allow for continuous improvement to the inventory maintenance needs of the DC.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.