Senior Specialist - Program & Project Management

Job OpportunityServe as the primary contact between business and IT partners to ensure that business requirements are well documented and technical solutions transformed to meet business strategies. Conduct requirement elicitation meetings with users, developers, system design architects, system integrators, and vendors understanding the context of critical stakeholder needs, pain points, and business impact. Provide thought leadership on vision roadmaps for system development and achieving sprint goals. Partner with cross-functional business and technology teams to create process models, user epics, stories, and initial use case survey use cases. Understand both business and technical dependencies between business areas and within systems that support or may be impacted by middle office functionality upstream as well as downstream. Perform planning and scoping for several interrelated initiatives to help senior level business stakeholders make informed decisions about which initiatives to tackle and how. Elicit documents and manage business requirements. Facilitate and drive issues resolution and retrospectives between stakeholders. Develop expert As Is knowledge of platform systems and help define To Be system solutions and flows. Handle complex high-profile projects across multiple domains, systems, and stakeholders. Adapt to changing priorities and managing multiple tasks. Coordinate and oversee the work of others as it relates to specific projects. Learn all middle office services business processes and system flows at a high level and some flows in extreme detail. Support business implementation process for new and enhanced system features. Assist with training and support to frontline staff as appropriate. 12 years of experience with a bachelor's degree or equivalent business experience. Strong analytical and problem-solving skills, ability to quickly analyze data to identify key insights and apply them to the business quantitative and qualitative analysis. Confidence in presenting both strategic and tactical vision to the team and management for both big picture planning and day-to-day management of project goal. Ability to align and unify all stakeholders to a shared vision and a common focus including senior leaders. Excellent communication, interpersonal, organizational, and negotiation skills. Product and project management skills, business judgment including ability to balance resources, evaluate and address risks, and concisely articulate where tradeoff decisions are to be made. Strong orientation to clients including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content internal and external. Ability to analyze and communicate technology recommendations to business stakeholders. 5 years' experience managing requirements for multiple large complex and cross-functional projects. Emphasis on systems technologies, business process redesign, and knowledge of technical environments. 7 years' experience in software development methodology Agile Framework. Proven ability to write business requirements including user stories, use case development, and workflow documentation. High attention to detail and the ability to see things through from concept to implementation. Prior working knowledge of JIRA or any related Scrum tools preferred. Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint, and Visio.