Senior UX Designer

Senior UX Designer

WGU is looking for a Senior UX Designer who can turn complex problems into thoughtful, intuitive digital experiences. This role is ideal for a designer who enjoys moving from early research and rough concepts through prototyping, testing, and high-fidelity design, while using real user feedback to make decisions quickly.

The team is shifting its focus from smaller UX updates toward bigger opportunities that can meaningfully improve experiences for WGU and its students. You'll help shape new experiences and offerings while continuing to enhance existing features, bringing a research-driven, collaborative, and iterative approach to the work.

What You'll Do

• Lead UX and UI design for new and existing web experiences, moving from early concepts and rough designs through prototypes and high-fidelity solutions.
• Conduct early user research to understand problems, uncover user needs, and inform design direction.
• Rapidly prototype and test different design approaches with users, incorporating feedback into subsequent iterations.
• Create user-centered designs in Figma for web experiences across mobile and desktop.
• Partner with web operations, testing, creative, marketing, WGU colleges, and corporate teams to develop experiences, tests, and personalizations.
• Apply accessibility, UX/UI, and mobile-first design best practices, maintaining current knowledge of accessibility standards.
• Present designs to stakeholders, guide design decisions, and collaborate across teams to move work forward.

What You'll Bring

• 4+ years of experience with UX design.
• 4+ years of experience with design software such as Figma.
• Bachelor's Degree in a related field required.
• Strong experience designing and working through rough concepts to high-fidelity designs.
• Experience conducting user research, testing designs, and working through prototypes with users.
• Demonstrated understanding of UX and UI standards, mobile web design, accessibility, and user-centered design.
• A portfolio demonstrating relevant UX/UI design work.

Bonus Points

• Knowledge of CMS systems such as AEM.
• 4+ years of in-house or agency experience as a UX/UI designer with a focus on web experiences.
• Experience or interest in AI.

Experience in Lieu of Education

Relevant professional experience may be considered in lieu of the education requirement.

What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.

We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.

• Provide a portfolio link with your application.
• Meet virtually with the hiring manager.
• Participate in an additional virtual interview round with the team.
• Attend an onsite interview and walk through work you have completed with a small group.

Work Location

This is a full-time, in-office position requiring five days per week in our Salt Lake City, Utah office, designed to foster the collaboration and connection that fuel our best work.

Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.

Travel Requirement

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at View email address on click.appcast.io.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.