Laboratory Assistant Lead

Client Service Representative II - Lab

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Location: Northwest Community Hospital
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 3pm-11:30pm, rotating weekends and holidays

What You Will Do:

• Perform client account registrations and order processing
• Answer incoming patient, physician and client calls
• Contact physician offices and client accounts for resolution of lab orders and specimen related issues
• Assist with dispatch of NCH courier teams
• Performs registrations, and enters lab orders

What You Will Need:

• Education: High school diploma or GED preferred or equivalent work experience
• Certification: N/A
• Experience: Previous customer service experience preferred
• Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills.

Benefits:

• Premium pay such as shift, on call, holiday and more based on an employee's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) all recognized as Magnet hospitals for nursing excellence.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belongingeach of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.