Parts Sales Manager

The Bradley Group

Job Description

Parts Sales Manager

Bradley Professional is seeking a Parts Sales Manager to lead and grow the aftermarket parts business for a growing client. This role is responsible for increasing parts sales, strengthening customer relationships, improving profitability, and helping build scalable processes that support long-term growth.

Key Responsibilities

Drive growth in aftermarket parts sales and customer engagement
Manage parts sales activities across phone, online, and direct sales channels
Build strong customer relationships through responsive communication, accurate quoting, and dependable follow-through
Support pricing and margin strategies to improve profitability
Coordinate product information, pricing updates, and online parts sales content
Partner with service, purchasing, operations, engineering, and leadership teams to support business goals
Develop and improve processes for quoting, order management, and customer communication
Identify opportunities to improve efficiency, responsiveness, and customer service
Track sales performance, customer needs, and market trends to support decision-making
Represent the company professionally while delivering exceptional customer support

Qualifications

Experience in parts sales, aftermarket sales, inside sales, or a related commercial role
Strong understanding of pricing, margins, and quote development
Excellent communication and customer relationship skills
Organized, self-motivated, and results-driven
Ability to improve processes and manage multiple priorities effectively

Preferred Qualifications

Experience in truck equipment, manufacturing, industrial products, fleet services, or a related industry
Familiarity with ERP systems, quoting tools, and sales reporting
Knowledge of aftermarket parts, replacement parts, or service support operations

Success in This Role

Increased aftermarket parts sales and profitability
Strong customer responsiveness and service
Consistent pricing and process execution
Improved cross-functional collaboration and operational efficiency
Development of a scalable, customer-focused parts operation

Apply

Vacancy posted 1 day ago

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