Desktop Technician III

Desktop Technician III

Our client, a leading organization in the research and innovation sector, is seeking a Desktop Technician III to join their team. As a Desktop Technician III, you will be part of the IT Support team supporting the Clark, NJ location. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset, which will align successfully in the organization.

What's the Job?

• Provide face-to-face technical support at the IT Kiosk, ensuring a welcoming experience for all employees.
• Configure, image, deploy, and troubleshoot laptops, desktops, mobile devices, and conference room AV equipment.
• Install and support standard software applications such as Windows 11, Mac OS, Microsoft Office 365, and Adobe Creative Cloud.
• Manage user accounts and permissions via Active Directory and Office 365.
• Support network connectivity, printers, and other peripherals, ensuring security and compliance standards are met.

What's Needed?

• Bachelor's degree in a related field or 3-5 years of proven desktop support experience.
• CompTIA A+ certification or equivalent knowledge is highly preferred.
• Proficiency in Windows 11 and Mac OS environments.
• Experience with ServiceNow or similar ITSM ticketing systems and remote support tools.
• Strong understanding of basic networking, endpoint security, and troubleshooting LAN/Wi-Fi issues.

What's in it for me?

• Opportunity to work in a dynamic and innovative environment.
• Engage in diverse technical support tasks that enhance your skills.
• Collaborate with a passionate and supportive team.
• Contribute to a company committed to excellence and continuous improvement.
• Be part of a forward-thinking organization that values diversity and inclusion.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.