Desktop Technician III
Experis
Desktop Technician III
Our client, a leading organization in the research and innovation sector, is seeking a Desktop Technician III to join their team. As a Desktop Technician III, you will be part of the IT Support team supporting the Clark, NJ location. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset, which will align successfully in the organization.
What's the Job?
- Provide face-to-face technical support at the IT Kiosk, ensuring a welcoming experience for all employees.
- Configure, image, deploy, and troubleshoot laptops, desktops, mobile devices, and conference room AV equipment.
- Install and support standard software applications such as Windows 11, Mac OS, Microsoft Office 365, and Adobe Creative Cloud.
- Manage user accounts and permissions via Active Directory and Office 365.
- Support network connectivity, printers, and other peripherals, ensuring security and compliance standards are met.
What's Needed?
- Bachelor's degree in a related field or 3-5 years of proven desktop support experience.
- CompTIA A+ certification or equivalent knowledge is highly preferred.
- Proficiency in Windows 11 and Mac OS environments.
- Experience with ServiceNow or similar ITSM ticketing systems and remote support tools.
- Strong understanding of basic networking, endpoint security, and troubleshooting LAN/Wi-Fi issues.
What's in it for me?
- Opportunity to work in a dynamic and innovative environment.
- Engage in diverse technical support tasks that enhance your skills.
- Collaborate with a passionate and supportive team.
- Contribute to a company committed to excellence and continuous improvement.
- Be part of a forward-thinking organization that values diversity and inclusion.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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