Customs Brokerage Compliance Manager - Portland, OR

Customs Brokerage Compliance Manager - Portland, OR Starting Compensation Range: $108,910-$136,138 + Opportunity to Bonus Your Role The Customs Brokerage Compliance Manager is responsible for ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and all applicable import/export laws. This role oversees brokerage compliance programs, internal controls, audits, P&L for the office and regulatory risk management to support lawful, ethical, and efficient customs operations. The manager serves as a subject‑matter expert and liaison for regulatory authorities while providing leadership, training, and guidance to brokerage and trade teams. What You Are Going To Do Ensure compliance with all U.S. customs laws, regulations, and rulings, including CBP, PGA (Partner Government Agencies), and related federal agencies. Develop, implement, and maintain customs brokerage compliance policies, procedures, and internal controls. Monitor regulatory changes and assess operational impact; lead implementation of new requirements. Act as primary point of contact for CBP, auditors, and government agencies during reviews, audits, and inquiries. Conduct internal customs compliance audits (entry accuracy, valuation, classification, origin, recordkeeping). Manage corrective action plans for identified risks, errors, or violations. Oversee post‑entry amendments, protests, disclosures, and penalty mitigation processes. Analyze compliance trends, KPIs, and risk indicators to proactively prevent violations. Provide compliance guidance to customs brokers, operations teams, and trade professionals. Review and approve complex customs issues, including classification, valuation, FTAs, AD/CVD, and special programs. Support client onboarding by assessing compliance readiness and documentation requirements. Develop and deliver customs compliance training for employees, brokers, and stakeholders. Mentor and support brokerage compliance staff or analysts. Promote a strong compliance culture across the organization. Maintain accurate compliance records in accordance with CBP record‑keeping requirements. Prepare reports for leadership on compliance status, risks, and audit outcomes. Support management in responding to regulatory findings and enforcement actions. What We Are Looking For Education & Experience: Bachelor's degree in Business, Supply Chain, International Trade, or a related field (or equivalent experience). 58+ years of experience in customs brokerage, trade compliance, or import/export operations. Prior experience managing or leading customs compliance programs strongly preferred. Licensed U.S. Customs Broker (LCB) highly preferred. CCS (Certified Customs Specialist), CTCS, or similar trade compliance certifications a plus. Knowledge & Skills: In-depth knowledge of U.S. customs laws, CBP regulations, and trade compliance requirements. Strong understanding of tariff classification (HTSUS), valuation, country of origin, and FTAs. Experience with CBP audits, Focused Assessments, informed compliance reviews, and disclosures. High attention to detail with strong analytical and problem‑solving skills. Ability to interpret and apply complex regulations in a business environment. Strong written and verbal communication skills, including regulatory correspondence. Proficiency with customs brokerage systems and compliance tools. Ability to manage multiple priorities in a fast‑paced, regulated environment. Internal: Brokerage teams, trade compliance, operations, legal, finance, and leadership. External: U.S. Customs and Border Protection, government agencies, clients, and industry partners. What We Have To Offer We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including pet insurance. #J-18808-Ljbffr CMA CGM