Account Manager, Marketplace Delivery Partnerships

Category/Area of Expertise: Fulfillment Strategy & Services
Job Requisition: 477337

Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: Last Mile Services (5161746)


Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Manager of Marketplace Delivery Partnerships serves as the primary subject matter expert on all third-party marketplace relationships that support ADUSA's digital commerce ambitions across its great local brands. This role is focused on developing and optimizing partnerships with key delivery marketplace platforms such as DoorDash, Instacart, Uber and any other emerging or established partners that drive customer reach and revenue through third-party channels. This position plays a key role in ensuring that the output of these marketplaces is optimal, and that we hold our third-party partners accountable for the results of the platforms.

This role manages the day-to-day marketplace partnerships including partner evaluation, performance oversight, as well as supporting the brands in their connections with our partners on marketing and merchandising collaboration, loyalty program integration supporting contracting, and the execution of joint growth strategies. As marketplace delivery continues to scale, this business line is responsible for driving a significant share of e-commerce sales and represents a critical component of the long-term Digital strategy.

This role is responsible for overseeing day-to-day partner performance, including identifying opportunities for improvement and holding partners accountable to deliver against these improvements. They will also coordinate cross-functional alignment across marketing, merchandising, digital operations, and brand teams, and ensuring marketplace experiences meet both brand and operational standards. This includes supporting the overall 3rd Party Partnerships team i"]) self.__next_f.push([1,"ed ability to manage vendor or partner relationships with measurable outcomes.

• Effective communication and interpersonal skills, with the ability to collaborate across functions.
• Analytical mindset with experience using data to inform decisions and drive performance.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.

Preferred Qualifications

• Experience working with GIG Economy platforms or third-party marketplaces (e.g., Instacart, DoorDash,Uber).
• Familiarity with digital commerce trends, platform integrations, and merchandising tools.
• Experience supporting contract negotiations or managing service level agreements (SLAs).
• Understanding of key financial metrics and their application in business decision-making.
• Experience leading cross-functional initiatives or projects in a matrixed organization

ME/NC/PA/SC Salary Range: $92,640 - $138,960


IL/MA/MD/NY Salary Range: $106,480- $159,720


Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#LI-LL1 #LI-Hybrid


At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.