Automotive Service Advisor

Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. They work with a guaranteed hourly rate plus commission based on sales and gross profit margin where the sky is the limit! Responsibilities Greeting customers and answering basic automotive questions. Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs. Building accurate repair orders and ordering necessary parts for proper repairs. Answering customer questions about service outcomes and consulting with technicians when necessary. Informing customers about potential cost savings and warranty protections. Assisting customers with deciding on priority and necessity of repairs. Overseeing and managing the service center’s scheduling and workflow. Informing customers of changes in service or when their vehicle is ready to be picked up. Requirements Experience in the automotive field is highly recommended. A strong understanding of automotive technology and the automotive industry. Excellent customer service, interpersonal communication, attention to detail, and sales skills are a must. #J-18808-Ljbffr Bimmer Motor Specialist