Member Services Representative, Payments Processing

Job Responsibilities Process domestic and international funds transfers accurately and efficiently. Perform daily general ledger balancing and account reconciliation activities. Research, log, and resolve payment discrepancies, return items, and account adjustments. Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions. Support fraud investigations and resolution efforts. Handle member inquiries related to payments, transfers, and account activities. Verify and process incoming and outgoing wire transfer requests. Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements. Maintain confidentiality and security of member account information. Review and validate transaction data for accuracy and completeness. Collaborate with internal departments to resolve payment processing issues. Meet departmental deadlines and productivity targets in a high-volume environment. Cross-train and support additional functions within the payments processing team. Process domestic and international funds transfers accurately and efficiently. Perform daily general ledger balancing and account reconciliation activities. Research, log, and resolve payment discrepancies, return items, and account adjustments. Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions. Support fraud investigations and resolution efforts. Handle member inquiries related to payments, transfers, and account activities. Verify and process incoming and outgoing wire transfer requests. Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements. Maintain confidentiality and security of member account information. Review and validate transaction data for accuracy and completeness. Collaborate with internal departments to resolve payment processing issues. Meet departmental deadlines and productivity targets in a high-volume environment. Cross-train and support additional functions within the payments processing team. Process domestic and international funds transfers accurately and efficiently. Perform daily general ledger balancing and account reconciliation activities. Research, log, and resolve payment discrepancies, return items, and account adjustments. Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions. Support fraud investigations and resolution efforts. Handle member inquiries related to payments, transfers, and account activities. Verify and process incoming and outgoing wire transfer requests. Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements. Maintain confidentiality and security of member account information. Review and validate transaction data for accuracy and completeness. Collaborate with internal departments to resolve payment processing issues. Meet departmental deadlines and productivity targets in a high-volume environment. Cross-train and support additional functions within the payments processing team. Process domestic and international funds transfers accurately and efficiently. Perform daily general ledger balancing and account reconciliation activities. Research, log, and resolve payment discrepancies, return items, and account adjustments. Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions. Support fraud investigations and resolution efforts. Handle member inquiries related to payments, transfers, and account activities. Verify and process incoming and outgoing wire transfer requests. Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements. Maintain confidentiality and security of member account information. Review and validate transaction data for accuracy and completeness. Collaborate with internal departments to resolve payment processing issues. Meet departmental deadlines and productivity targets in a high-volume environment. Cross-train and support additional functions within the payments processing team. Process domestic and international funds transfers accurately and efficiently. Perform daily general ledger balancing and account reconciliation activities. Research, log, and resolve payment discrepancies, return items, and account adjustments. Coordinate with members, vendors, financial institutions, and the Federal Reserve regarding payment transactions. Support fraud investigations and resolution efforts. Handle member inquiries related to payments, transfers, and account activities. Verify and process incoming and outgoing wire transfer requests. Ensure compliance with NACHA rules, Federal Banking regulations, and Bank Secrecy Act (BSA) requirements. Maintain confidentiality and security of member account information. Review and validate transaction data for accuracy and completeness. Collaborate with internal departments to resolve payment processing issues. Meet departmental deadlines and productivity targets in a high-volume environment. Cross-train and support additional functions within the payments processing team. Skills Mortgage processing experience (highly preferred). Mortgage processing experience (highly preferred). Banking, credit union, title company, or financial services experience. Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers. Understanding of NACHA rules, banking regulations, and compliance requirements. General ledger balancing and account reconciliation experience. Banking, credit union, title company, or financial services experience. Mortgage processing experience (highly preferred). Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers. Banking, credit union, title company, or financial services experience. Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers. Banking, credit union, title company, or financial services experience. Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers. Understanding of NACHA rules, banking regulations, and compliance requirements. General ledger balancing and account reconciliation experience. Understanding of NACHA rules, banking regulations, and compliance requirements. General ledger balancing and account reconciliation experience. Mortgage processing experience (highly preferred). Banking, credit union, title company, or financial services experience. Knowledge of payment processing, wire transfers, ACH transactions, and funds transfers. Understanding of NACHA rules, banking regulations, and compliance requirements. General ledger balancing and account reconciliation experience. Education/Experience High School. High School. #J-18808-Ljbffr SGS Consulting