Youth Support and Transportation Specialist II

Job Type


Full-time

Description

Position Function:


To provide safety, childcare, out of region transportation, a supportive experience, and provide empathic adult guidance to clients. The job requires sensitivity to the service population's cultural and socioeconomic characteristics and ability to function without close supervision. This position requires extended periods of travel, including overnight stays and weekends. Based on client transportation needs, working hours will include morning, daytime, and evening. Overnight, weekends, and Holidays will likely occur based on needs. Must be available on a flexible basis. Must be able to provide out of region transportation services to children, have reliable transportation with a minimum of liability. Must possess a valid Texas driver's license and be able to operate a multi-passenger vehicle. A minimum of 2 years of valid driving experience is required. Must have a driving record, which is within the guidelines of the insurance underwriter.


Responsibilities:

• Oversee the physical, medical, emotional care, and safety of clients.
• Use and support a Trauma Informed Care model.
• Work flexible hours, including mornings, evenings, overnights, weekends, and holidays based on department needs.
• Transport children and have reliable transportation with minimum liability insurance.
• Possess a valid Texas driver's license and be able to operate a multi-passenger vehicle with a clean driving record.

Working Conditions:

• Exposure to children with behavior problems, including possible physical aggression.
• Exposure to illness and bodily fluids, including blood.
• Sensitivity to the cultural and socioeconomic characteristics of the service population.

Confidentiality:


Maintain confidentiality and follow policies related to personal and client records.

Expectations:


Values:

• Maintain high ethical standards.
• Empower others to solve their problems.
• Value a nurturing family environment.
• Believe in the capacity of people to grow and change.
• Establish respectful relationships to help clients gain skills and confidence.
• Work collaboratively with other personnel and service providers.
• Maintain a helping role and intervene appropriately to meet service goals.
• Set appropriate limits and represent ACH professionally.

Client Care:

• Ensure proper use of car seats that match the child's age, weight, and height, in accordance with both state and federal safety standards.
• Responsible for ensuring that the child and the car seat are securely fastened using the appropriate harness system. The seat must be installed according to the manufacturer's instructions and vehicle specifications, ensuring it does not shift or move during transit.

Policies and Procedures:

• Complete all required documentation (incident reports, case notes, medical documentation, etc.).
• Maintain staff-to-client ratio as determined by the supervisor.
• Follow DFPS minimum standards.

Deadlines:

• Complete incident reports and case notes within 24 hours.
• Notify the supervisor of serious incidents immediately.
• Complete and maintain the required training hours within the outlined timeframe.
• Ensure clients attend appointments on time.

Program Operations:

• Maintain necessary documentation on fiscal matters.
• Attend and participate in team meetings and other staffing as directed.
• Provide clients with opportunities to learn and practice skills.
• Participate in planning and implementing childcare activities.
• Perform any other duties as directed by the supervisor.
• Maintain safety, confidentiality, and protection of clients.
• Build strong relationships with volunteer organizations.
• Transport clients to appointments, visits, placements, and court.

Youth Care and Support:

• Collaborate with family and other support systems to advocate for clients.
• Work with TDFPS and other caseworkers to support clients.
• Collaborate with resources to support clients' individual needs and transition goals.

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Requirements

Education: High School diploma or GED required; bachelor's degree in a human service field preferred.

Experience: Minimum 6 months of childcare and positive guidance of youth. Experience working in a child placing agency, residential, or professional setting preferred.

MVR Requirements: Must be able to provide out of region transportation services to children, have reliable transportation with a minimum of liability. Must possess a valid Texas driver's license and be able to operate a multi-passenger vehicle. A minimum of 2 years of valid driving experience is required. Must have a driving record, which is within the guidelines of the insurance underwriter.