Training Specialist

Training Specialist Crystal Springs is looking for a dedicated and experienced training specialist to assist with identifying organizational training needs and develop, deliver, and evaluate training programs to improve employee skills and company performance. This role involves creating instructional materials, leading workshops, onboarding new staff, and ensuring the workforce remains competitive through continuous skill development and alignment with company goals. Essential Functions Contributes to the development, interpretation and implementation of standards, objectives, policies and procedures for Crystal Springs Participates in employee training and development with both new and existing employees Evaluates training needs across all disciplines in light of those standards Develop new or revise existing orientation and in‑service programs Present training initiatives that take into account the various learning styles of adult-based participants Become certified as an instructor in Heartsaver First Aid and CPR, Non‑violent Crisis Intervention with Advanced Physical Skills, Basic Human Rights, & DDS Fire Safety Evaluate training programs by means of verbal and/or written feedback; consultation; observation Contribute to the enhancement of agency‑wide communication by means of training initiatives as well as participation in projects. Participate in training programs which enhance or maintain professional skills Participate in Department Team meetings Cooperate and participate in internal investigations Personal Characteristics Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, employees, consultants and community members. Ability to work collaboratively as a member of multidisciplinary and cross‑functional teams. Ability to work as an effective change agent. Professional documentation and communication skills, as well as demonstrated organizational skills. Ability to negotiate and resolve differences. Ability to function under pressure in a fast‑paced human service environment. Ability to be flexible, open and responsive to ongoing industry changes. Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff. Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities. Language and Communication Skills Language: English; conversational capacity in Portuguese or Spanish preferred, but not necessary. Reading Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and government regulations. Writing Skills: Ability to write clearly, professionally, and comprehensively, with use of accurate spelling, grammar, and syntax. Computer Skills: Ability to work comfortably within Microsoft Windows network environment and general knowledge of Excel and Word. Ability to learn and become competent in payroll and other Human Resources applications. Ability to use e-mail. Ability to work within the HCSIS network. Oral Skills: Ability to clearly express ideas orally, and able to meaningfully and effectively present ideas to others individually and in small or larger groups. Environmental Conditions Duties are performed indoors and outdoors. Some duties are performed in a rehabilitation pool. Supervisory Responsibilities No supervisory responsibilities. Directly responsible to and supervised by Director of Training & Development. Other Requirements Must hold a valid driver's license for more than one year and be ready, willing and able to drive the Company's wheelchair and/or mini vans safely according to Massachusetts driving laws. Each staff member must participate in a minimum of two hours per month in‑service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement. Qualifications A bachelor's degree in a related field is preferred but not required. The degree can be waived with 1 to 3 years of supervisory experience or at least 3 years of direct support experience supporting children or adults with developmental disabilities. Benefits Medical Plans (HMO) – 70% employer paid for full‑time employees. Medical plans include HRA (Health Reimbursement Arrangement). 50% of the deductible is company paid. Dental and Vision insurance is available. Flexible Spending Accounts – save on medical expenses and dependent care. 403(b) Retirement Savings Plan – save for your future. 100% Employer paid Basic Life Insurance. 100% Employer paid AD&D and LTD – voluntary Life and AD&D is also available. EAP – Employee Assistance Program. Generous Paid Time Off and Sick Time. 11 company paid holidays. Paid training. Direct Deposit (get paid up to two days earlier). Statement of Nondiscrimination Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law. Employees will be expected and required to perform all essential functions with or without accommodation. Crystal Springs will make reasonable accommodation in compliance with state and federal disability laws. #J-18808-Ljbffr