Barista

Caf Lola Barista Position

We are looking for a customer-focused barista to join our team! You will be preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Responsibilities:

• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
• Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
• Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
• Accurately and efficiently enter orders into POS system
• Clear and reset counters and tables at the conclusion of each guest visit
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications:

• Previous knowledge of food service regulations preferred
• ServeSafe or Food Handler's Certification, or willing to obtain
• Strong customer service and interpersonal communications skills
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment

Complete our short application today! Here at Caf Lola, we feel what separates the "good" from the "great" can be found in the details!

Personalized touches and anticipation of guest needs are what will elevate us above the rest. It is important to remember that even the finest coffee and food offerings cannot turn an occasional guest into a loyal guest if our team fails to create an atmosphere in which the guest feels comfortable and welcome.

As a member of the Caf Lola team, you will contribute to our success with your personality, demeanor, product knowledge, and dedication. You are the foundation of this Caf and our number one asset! The Book of Lola is a guide to assist you throughout the training process and also act as a reference for daily operations. Throughout the training process, you will have the opportunity to work with our trainers and ask them questions. Knowledge is power, and we want to make sure you are always comfortable asking questions. We expect that after training you will continue to utilize all training videos and station matrixes to deliver a great guest experience. We expect each Caf Lola team member to work hard and to always work to make each guest experience great through consistency and great guest service. Without you, there is no Caf Lola! So, make us proud and do what you do best. Be the amazing individual we know you are and always remember the heart of Caf Lola!