Team Lead, Global Contact Center — 24x7 Ops & Growth
VXI
VXI Global Solutions is seeking a Team Leader for the Brightspeed account to oversee a team of Technical Support Associates in a fast-paced contact center environment. You will coach staff, monitor KPI performance, handle scheduling across 24x7 operations and ensure compliance with client service agreements and company policies. Strong communication and problem-solving skills are essential. Active on Brightspeed account and prior call center leadership experience preferred. #J-18808-Ljbffr VXI
Vacancy posted 1 day ago
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