Back Office Medical Assistant Float

Back Office Medical Assistant (Float)

This back office float medical assistant role focuses on delivering high-quality, team-based patient care under the direct supervision of clinicians in a safe and friendly environment. You support clinicians and care management teams with both clinical and administrative functions, including chronic disease management, patient examinations, and treatments. You also perform a full range of laboratory testing procedures and phlebotomy, including venipuncture, finger sticks, and heel sticks, while helping promote health and wellness across a diverse patient population.

Responsibilities

• Provide team-based patient care under the direct supervision of clinicians in a back office medical setting.
• Support clinicians and care management teams in assessing patients, maintaining chronic disease management, and assisting with examinations and treatments.
• Perform all laboratory testing procedures, including phlebotomy such as venipuncture, finger sticks, and heel sticks, following established protocols.
• Obtain and document vital signs, with an emphasis on manual vital signs when possible.
• Use electronic medical records (EMR) systems to document patient information accurately and in a timely manner.
• Apply knowledge of laboratory quality control requirements to ensure accurate and reliable test results.
• Follow universal precaution procedures and medical safety practices to maintain a safe environment for patients and staff.
• Communicate clearly and professionally with patients, coworkers, and other healthcare personnel to support coordinated care.
• Assess emergency situations and respond appropriately according to established procedures.
• Float between multiple clinic locations based on patient volume and operational needs.
• Maintain an organized work area and manage tasks independently while meeting clinical and administrative deadlines.
• Demonstrate reliability, responsibility, and professionalism in all patient and team interactions.

Essential Skills

• High school diploma.
• Medical assistant diploma OR Certified Medical Assistant (CMA) OR at least 3 years of experience working as a Medical Assistant (job titles must clearly indicate Medical Assistant).
• Phlebotomy experience, including venipuncture, finger sticks, and heel sticks.
• Ability to take vital signs, with manual vitals strongly preferred.
• Active Basic Life Support (BLS) certification.
• Active driver's license.
• Ability to adapt to a changing work environment and varying patient volumes.
• Knowledge of laboratory quality control requirements.
• Knowledge of basic medical terminology.
• Knowledge of universal precaution procedures and medical safety practices.
• Strong phlebotomy skills and comfort performing routine lab procedures.
• Ability to communicate effectively and maintain positive working relationships with patients, coworkers, and the public.
• Ability to assess emergencies and act appropriately.
• Flexibility to float between different clinic locations as patient queues demand.
• Demonstrated independence, responsibility, and strong organizational skills.

Additional Skills & Qualifications

• Experience with TriMed EMR or other electronic medical record systems.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credentials.
• Medical assisting diploma from an accredited program.
• Experience working in pediatric or general medical assisting environments.
• Familiarity with ECW or other healthcare software platforms.
• Comfort working in a fast-paced, multi-site medical practice.
• Strong interpersonal skills and a patient-centered approach to care.

Work Environment

This role is 100% onsite in a medical office setting and requires regular floating between multiple clinic locations in the greater Miami area, including Aventura, North Miami, Ives Estates, Skylake, and Miami Beach. You work closely with clinicians, care management teams, and support staff in a collaborative, patient-focused environment that emphasizes safety, quality, and efficiency. The schedule runs Monday through Friday from 8:00 a.m. to 5:00 p.m., with every other Saturday from 7:45 a.m. to 12:00 p.m. Week 1 averages approximately 42.5 hours and Week 2 approximately 46.75 hours. The environment involves frequent use of electronic medical records, routine phlebotomy and laboratory procedures, and adherence to universal precautions and medical safety protocols. Professional clinical attire is expected, consistent with a medical office setting.

Job Type & Location

This is a Permanent position based out of North Miami, FL.

Pay and Benefits

The pay range for this position is $30000.00 - $35000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in North Miami, FL.

Application Deadline

This position is anticipated to close on Jun 11, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.