Customer Service Representative [Bilingual: English/Spanish]

Job Description

Job Description

We are seeking a bilingual, [English/Spanish], motivated and detail-oriented Customer Service Clerk to join our staffing team. We’re looking for someone who thrives in a fast-paced environment, strong communication, organization, and teamwork are essential.

Duties

• Generate and send accurate invoices to clients.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Follow up with clients on overdue accounts and initiate collection procedures.
• Record and reconcile accounts receivable transactions.
• Maintain accurate records and documentation related to receivables.

Qualifications

• Excellent phone etiquette and interpersonal skills for effective client communication.
• Ability to analyze financial data accurately and efficiently.
• Detail-oriented with strong organizational skills to manage multiple tasks effectively.
• A proactive approach to problem-solving and a commitment to maintaining high standards of accuracy.
• Proficiency in Excel
• Computer Skills
• Math Skills
• Experience in working in shipping/warehouse environment
• Bi-lingual (English/Spanish) preferred.

Requirements:

• Recruiting or staffing experience preferred (light industrial a plus)
• Comfortable in a high-volume, fast-paced environment
• Proficient with computers, scheduling, and ATS systems
• Bilingual (English/Spanish)

Schedule:

• Full-time, Monday–Friday
• 8:00am–4:30pm + some Saturdays

Benefits:

• IL Secure Choice
• Health Insurance [60 Days After Date of Hire] w/ Allied Health
• 5 Days PTO after 90 Days
• Holiday Pay
• Aflac
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance