Operations Coordinator

Job Description

Job Description

Business Support Coordinator (Bilingual Korean/English)

Location: Ridgefield Park, NJ

Employment Type: Contract (6 Months)

We are seeking a highly organized and detail-oriented Business Support Coordinator to provide operational and administrative support for B2B business activities. This role will manage key business processes, including contract administration, order management, billing coordination, and cross-functional communication.

The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to collaborate effectively with internal teams and external partners in a fast-paced business environment.

Key Responsibilities

• Manage end-to-end B2B business operations, including contract execution, Deal Desk support, and order-to-delivery coordination.
• Support contract review and approval processes, purchase order (PO) management, customer billing, and accounts receivable/payable activities.
• Utilize systems such as SAP and Salesforce to process transactions, maintain accurate records, and support business operations.
• Coordinate with Business, Accounting, Legal, Finance, vendors, and other stakeholders to resolve operational issues and ensure smooth execution.
• Support financial audits by maintaining accurate documentation, records, and compliance-related materials.
• Partner with Accounting teams to assist with invoicing, sales tax processing, financial reconciliation, and reporting activities.
• Monitor business processes and identify opportunities for improvement and increased operational efficiency.
• Provide support for additional business projects and operational initiatives as needed.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field preferred.
• Experience in business operations, sales operations, contract administration, finance support, or a related role.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with SAP (SD module preferred) and Salesforce is highly desirable.
• Experience supporting B2B operations, channel business, or enterprise customers is a plus.
• Professional proficiency in both Korean and English (spoken and written) is required to effectively communicate with Korean-speaking business partners, vendors, and internal stakeholders.

Preferred Skills

• Strong understanding of business processes, financial operations, and reporting.
• Experience working with cross-functional teams in a corporate environment.
• Self-motivated, proactive, and accountable with a strong customer service mindset.